Revenue Cycle Manager

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Revenue Cycle Manager Full Time Palmyra, ME, US 7 days ago Requisition ID: 1199 Position Summary Hometown Health Center (HHC) is seeking a skilled and motivated Revenue Cycle Manager (RCM) to oversee all aspects of our revenue cycle operations. This role is critical to ensuring financial sustainability by maximizing revenue, optimizing workflows, and maintaining compliance with HRSA and FQHC guidelines. The RCM works collaboratively across departments to improve performance, enhance the patient financial experience, and support organizational goals. Key Responsibilities Partner with the CFO to establish annual revenue cycle goals, benchmarks, and performance standards Develop and implement policies and procedures to maximize reimbursement and reduce delays Monitor denial trends and implement process improvements Ensure compliance with federal, state, and FQHC billing requirements, including sliding fee scale and UDS reporting Maintain knowledge of CPT and ICD-10 coding standards and oversee coding compliance Coordinate internal and external audits, including working with contracted coding auditors Supervise the Billing Coordinator and support front-end staff in registration, coding, and insurance verification Provide staff education on coding updates, billing practices, and workflow improvements Facilitate provider education on documentation and coding best practices Financial Performance & Reporting Monitor accounts receivable (A/R) aging and collection performance Develop and track Key Performance Indicators (KPIs) Prepare and present monthly revenue reports and performance metrics Collaborate with finance team on month-end closing activities Systems & Operations Oversee electronic billing systems and clearinghouse performance Maintain accurate and up-to-date fee schedules in collaboration with leadership Organizational Engagement Participate in quality assurance, compliance initiatives, and safety programs Support a culture of teamwork, accountability, and continuous improvement Qualifications Experience 3–5 years of medical billing and revenue cycle experience 1–2 years in a supervisory or lead role Experience in an FQHC or community health setting strongly preferred Strong understanding of CPT/ICD coding and payer regulations Education & Certifications High school diploma or equivalent required Post-secondary education in healthcare administration, business, or related field preferred Certification (CPC, CPB, etc.) preferred or willingness to obtain #J-18808-Ljbffr Hometown Health Center