Low Voltage Security Alarm/Fire Technician

DUTIES AND RESPONSIBILITIES

Technician I (TI): As the Technician I, the expectations will vary with company growth. Responsibilities are listed below but are not limited to: Install, Troubleshoot, Service Fire Alarm, Burglar, Access Control, and Camera Systems. TI will also be required to conduct administrative duties such as support, service calls, and general customer service. Install Fire, Burglar, IP Camera, Access Control, and Entry Systems Answer phones routed to service and installation. Obtain and maintain installation certifications such as Level 1 and Nicet for fire Follow up to ensure service and installation completion and client approval. Complete, Review, and Submit pictures and completion documents. Obtain and review invoices for equipment, and submit to accounting to be entered once approved. Perform takeover installs. TRAVEL installations not to exceed 1 week of travel (M-F) every other week with one week (M-F) home in between. Adhere to all schedules and procedures to ensure adequate and timely service completion. Install and program control panels and all other equipment for fire alarm systems with the guidance of building plans and electrical layouts. Mount sensors at appropriate locations, performing all necessary tasks, such as drilling holes for cabling and accessing locations such as crawlspaces or attics to ensure optimal wiring layouts. Install all wiring to connect system components, complying with all applicable safety standards and with customer concerns or preferences. Show customers how to use the system, discuss any questions or concerns and ensure customers are fully satisfied with the service they receive. Inspect and test systems to ensure all components are performing well and comply with safety requirements. Review installation manuals, building plans and work orders to plan optimal locations for system components and wiring. Identify and repair malfunctions in system components or wiring, including ordering and installing replacement parts as necessary. Compose and submit documentation and reports for each installation or repair visit, complying with the company's standard operating procedure. Job Skills & Qualifications Required: State certification Level 1 in Fire Alarm & Detection Equipment and Alarm Technician or obtain within 90 days of employment Proficiency in alarm panels, including QolSys, Resideo, Ademco, Fire Lite, Wisenet and others Valid drivers license and clean driving record Top customer service skills Preferred: Networking experience with security, CCTV systems or other Fire experience absolute plus Job Type: Full-time Salary: Determined by skill set Benefits: 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Vision insurance Schedule: Monday to Friday On call Ability to travel an absolute plus License/Certification: Driver's License (Required) Level 1 (Preferred) Nicet Fire Work Location: On the road Work Remotely: Yes Work Location: will be based in Louisville, KY with project travel two weeks per month. - High priority: Dallas Area, Potomac Divide, Phoenix, Midwest, MO, Indianapolis, Ohio, and West Virginia area but the ability to travel M-F is a definite advantage #J-18808-Ljbffr Maps-Security,-LLC