Maintenance Supervisor

Maintenance Supervisor, Whittier Terrace - Worcester, MA

General Statement of Duties: Responsible for the property’s maintenance and facilities operations to enhance the value of the community. Maintains property’s equipment and machinery. Develops and adheres to maintenance budget and expenditures.

Supervision Received: Reports to Property Manager.

Supervision Exercised: None

FLSA status: Non-exempt

Essential Functions of the Position: (Any one position may not include all of the duties listed, nor do the listed examples include all duties that may be found in positions of this class).

• Schedules maintenance team and assists with daily operations (service orders, repaints/re-carpets, apartment turnovers, etc.).
• Maintains the work order system prioritizing, delegating, and scheduling work as needed. Creates and update/closes work orders on both a computer and a tablet.
• Performs various maintenance functions as needed, including minor repairs that do not require the need for a license in the following areas: electrical, plumbing, appliances, flooring, carpentry, painting, and heating/air issues.
• Completes minor repairs and improvements in vacant units for market ready status in a timely manner.
• Performs general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair. Assists with vinyl floor, cove and wall base installation.
• Schedules and participates in emergency on-call shifts and after-hours maintenance.
• Monitors inventory and purchases of maintenance supplies.
• Prepares purchase orders, requisitions, and contracts for maintenance equipment, supplies and services.
• Develops and adheres to maintenance budget.
• Authorizes maintenance expenditures.
• Conducts apartment and property inspections.
• Assists with the development and/or updating of Capital Needs Assessment.
• Monitors completion of preventive maintenance schedule.
• Oversees and assists with trash and snow removal.
• Assists with keeping contractor COIs and Service Agreements up to date.
• Oversees capital projects.
• Creates work scopes and contracts as needed.
• Oversees the safeguarding of company equipment, materials, common areas, mechanical rooms, and vacant apartments.
• Assists in minimizing energy and utility usage.
• Assists office staff as needed.
• Assists at other Beacon properties as requested by Supervisors or Managers.
• Communicates with property management on a daily basis.
• Maintains decorating replacement schedules.
• Oversees and schedules unit and common area painting.
• Schedules and coordinates exterior siding repairs, emergency roof repairs and minor repairs to HVAC.
• Picks up and delivers supplies using company vehicle or personal vehicle.
• Preserves and respects resident and applicant confidentiality.
• Fosters a positive, active and collaborative relationship with residents, communities and associated agencies.
• Enforces and adheres to company policies, rules, safety practices, and regulations.
• Participates in and completes training seminars and on-line trainings as requested.

Minimum Qualifications:

Education, Training and Experience:

• Any combination of education, training and experience which demonstrates ability to perform the duties and responsibilities as described including related building or property maintenance supervisory work experience.
• Certified Apartment Maintenance Technician preferred.
• Designated certifications for property type where required.

Qualifications and Skills :

• Knowledgeable and skilled in the safe use of hand tools and small power tools.
• Must be computer proficient.
• Ability to supervise maintenance staff.
• Must possess neat and orderly work habits.
• Maintains a valid driver's license.
• Possesses adequate knowledge of plumbing, electrical, carpentry and heating standard practices.
• Professional demeanor and solid interpersonal skills.
• Ability to handle emergency and pressure sensitive situations due to complexity and time sensitivity when resolving problems.
• Must live within 30 minutes of the property, unless otherwise approved by management.

Physical Capabilities: Candidate must be able to lift 50 pounds, climb and work on ladders, work with arms raised over head, stand/walk for long periods of time, climb stairs, bend at waist and knees to lift boxes, appliances, furniture, shovel snow, etc.

Beacon Core Competencies required for all positions : Teamwork, Integrity/Ethics, Dependability, Customer Focus, Adaptability/Flexibility.

Beacon Management Competencies required for Management positions : Decision-Making / Judgement, Communication, Budgets/Cost Control, Managing for Results, People Development.

Beacon Maintenance Supervisor Competencies required : Job Knowledge, Problem Solving/Analysis, Work Environment Safety, Planning, Interpersonal Skills.

Compensation: $36.00 - $39.00 per hour

Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

Company Overview:

Founded in 2004, Beacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. Beacon currently owns and manages approximately 150 properties including affordable housing, market rate housing, and mixed income-housing. Its developments range from new construction, to historic adaptive reuse, to the renovation of existing housing.

At Beacon, we strive to make a difference in our residents’ lives. We build outstanding communities that make enduring contributions to the vitality of our cities and towns. We create communities that serve a diverse cross section of our society. Our communities are healthy and vibrant. Why? Because they are planned with care, consideration, and compassion.

Benefits Offered:

At the core of Beacon Communities is the talent on our teams, and we are committed to taking care of our team members so they can deliver great experiences to our residents. That is why we are proud to provide competitive compensation and comprehensive benefits that support a healthy life for you and your family when you join our team.

As a regular, full time employee at Beacon you can expect:

• Health & Wellness Benefits. We offer plans for quality medical, dental, and vision coverage to all employees regularly scheduled to work a minimum of 24 hours or more per week. HSA/FSA options are also available.
• Work-Life Balance. On top of offering 13 paid holidays per year, we have an attractive paid time off policy that includes vacation days, personal days, sick time, wellness days, summer flex time, volunteer days and early close Fridays.
• Retirement planning. We offer a 401k program with a company match.
• 100% Company-Paid Life Insurance. With affordable options to elect voluntary life, critical illness, hospital care or accidental injury coverage.
• Access to an Employee Assistance Program (EAP), Childcare & Eldercare Support, Career Development and Advancement Opportunities … and more!

Beacon Communities LLC is an Equal Opportunity Employer that seeks a diverse pool of candidates . We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender, gender identity, sexual orientation, age, veteran status or other protected class. All qualified applicants are encouraged to apply. Beacon Communities LLC participates in the E-Verify program.