Senior Operations Coordinator

Senior Jewelry Operations Coordinator — Fine Jewelry

New York City | Full-Time

Our client, NYC based jewelry brand is seeking an experienced Senior Jewelry Operations Coordinator to help manage the day-to-day operations of our New York office.

We are looking for a highly organized, hands-on professional with at least 5 years of relevant experience in fine jewelry or jewelry wholesale operations. This position works directly with the owner and requires a high level of accuracy, accountability and follow-through.

Inventory is at the center of this position. Our inventory is managed through RightClick, which is the heart of our office operations. Previous RightClick experience is a major advantage. Candidates without RightClick experience must have substantial jewelry inventory experience and be able to learn the system quickly and accurately.

Substantial professional jewelry industry experience is required. This is not an entry-level position or a transition into jewelry from an unrelated field.

Responsibilities

• Manage jewelry inventory using RightClick and SugarSync
• Prepare and maintain memos, invoices, billings, returns and related records
• Manage repairs from receipt through completion and return
• Coordinate merchandise transfers and requests from retail accounts
• Communicate with retail accounts and private clients together with the owner
• Store visits, including occasional trunk shows, if needed
• Maintain accurate digital and physical records
• Track outstanding repairs, shipments, returns and projects and ensure timely follow-up
• Reconcile inventory discrepancies and review transactions for accuracy
• Maintain office expense records and reporting
• Coordinate merchandise photography and seasonal trunk-show support
• Help supervise and review the work of junior office staff and interns
• Provide clear daily updates on priorities, completed work and outstanding issues

Qualifications

• 5+ years of relevant experience in fine jewelry, jewelry wholesale or jewelry operations
• Direct experience with jewelry inventory, memos/consignment, repairs, shipping and wholesale accounts strongly preferred
• Excellent organizational skills and meticulous attention to detail
• Highly reliable, proactive and able to work independently
• Strong written and verbal communication skills
• Proficient in Excel
• RightClick experience is a significant plus
• Comfortable working in a small office where senior staff both manage and personally execute day-to-day operational work

The ideal candidate enjoys the detailed operational side of the jewelry business—maintaining accurate inventory, resolving discrepancies, keeping projects moving and making sure nothing falls through the cracks.

Job Type: Full-Time, 5 days a week in office.

Location: New York City

Salary: $80,000–$90,000+, based on relevant experience