Madhappy NYC Pantry Cafe Shift Lead

Job Description

Job Description

MADHAPPY NYC PANTRY FULL-TIME CAFE SHIFT LEAD

Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.

Pantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location.

About the job

We are looking to hire a full-time Cafe Shift Lead for Madhappy at our Flagship location in Nolita. In this position, along with the store manager, you will own operating procedures for this location and build a team centered around efficiency and embodying our brand vision. This role will report directly to this location’s store manager.

You must be based in or willing to move to New York City metropolitan area to be considered for this position.

Responsibilities

●      Inventory management, scheduling, staffing, cleanliness, preparations, and more

●      Learn and develop a true understanding of the Madhappy brand and customer base

●      Work with the store manager and HQ to bring the vision to life

●      Help recruit and lead the location staff

●      Willing to help whenever and however needed so team feels supported

About you

Qualifications

●      2+ years of coffee and/or coffee related experience

●      Basic knowledge of food and beverage preparation

●      Previous experience working in a small team environment

●      Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed

●      Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members

●      Familiarity with the Madhappy brand and mission

●      Valid New York Food Handler's License

Characteristics

●      Strong communication skills, including the ability to lead and work cross functionally with all levels and teams

●      Solutions-oriented

●      Alignment with our mental health mission

●      Passionate about creating a unique and exceptional customer experience

Benefits

●      Up to 96 hours of PTO annually

●      Health, dental, and vision insurance

●      Retirement plans available

●      Quarterly fitness and mental health stipend

●      Welcome gift :) Employee discount and early access to products

$22/hr

About Madhappy

Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About Local Optimist

Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.

About The Madhappy Foundation

The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.