Debt Collector Specialist
MBA CONSULT US LLC
Benefits:
Employee discounts
Health insurance
Paid time off
Debt Collector Specialist — MBA Consult US LLC
Location: Fully Remote Schedule: Wednesday – Sunday, 12:00 PM – 8:00 PM Eastern Time (ET)
About the Role
MBA Consult US LLC is looking for a driven and detail-oriented Debt Collector Specialist to join our team. This is an exciting opportunity to play a key role in our financial operations by helping recover outstanding balances while maintaining positive client relationships. This role works a Wednesday through Sunday schedule, 12:00 PM – 8:00 PM Eastern Time, so it's a great fit for someone who wants weekday mornings free and doesn't mind a Sunday in the mix. If you thrive in a fast-paced environment and have a knack for negotiation, we want to hear from you!
Responsibilities
- Contact debtors via phone, email, and written correspondence to collect outstanding balances
- Negotiate payment plans and settlements in accordance with company policies and applicable regulations
- Maintain accurate and up-to-date records of all collection activity and debtor communications
- Review and analyze delinquent accounts to prioritize collection efforts
- Ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and other relevant laws
- Collaborate with internal teams to resolve billing disputes and account discrepancies
- Meet or exceed monthly collection targets and performance metrics
Schedule
- Wednesday – Sunday, 12:00 PM – 8:00 PM Eastern Time (ET)
- This is a fixed, non-traditional schedule (weekday afternoons/evenings plus weekends) — please only apply if you can commit to these hours
Requirements
- Availability to work Wednesday–Sunday, 12:00 PM–8:00 PM Eastern Time (ET), is required
- Prior experience in debt collection, accounts receivable, or a related financial role preferred
- Strong knowledge of FDCPA regulations and debt collection compliance standards
- Excellent verbal and written communication and negotiation skills
- Experience with collection software, CRM systems, and Microsoft Office Suite - advantage
- Ability to handle difficult conversations with professionalism and empathy
- Strong organizational skills with high attention to detail
- High school diploma or equivalent required; associate's or bachelor's degree a plus
About Us
MBA Consult US LLC is a trusted consulting and financial services firm based in Mount Pleasant, SC, committed to delivering results-driven solutions for our clients. Our team is built on integrity, professionalism, and a passion for excellence that keeps our clients coming back. We foster a supportive and collaborative work environment where employees are empowered to grow and succeed.
This is a remote position.
Vacancy posted 5 days ago
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