Outbound Warehouse Supervisor
Lou Malnati's Pizzeria
Outbound Warehouse Supervisor
We are seeking a hands-on Outbound Warehouse Supervisor to lead daily execution in a fast-paced, perishable eCommerce fulfillment operation. This is a working supervisor role responsible for both leading the team and actively supporting outbound operations to ensure accurate, on-time shipping and high productivity.
Key Responsibilities
- Daily Outbound Execution
- Lead and support daily shipping operations including pick, pack, and kitting
- Ensure all orders (DTC, wholesale, and corporate) are accurate and shipped on time
- Oversee FedEx trailer schedules and coordinate timely loading and dispatch
- Manage trucking execution and ensure proper handoff and deliveries
- Labor & Throughput Management
- Drive labor productivity and throughput to meet daily volume targets
- Adjust staffing and workflows in real-time to maintain efficiency
- Monitor and manage timekeeping, labor tracking, and time clock adjustments
- Quality & Food Safety (SQF)
- Execute and enforce SQF programs and food safety standards
- Ensure daily logging, tracking, and compliance documentation is completed accurately
- Train team members on proper handling of perishable products and safety protocols
- Team Leadership & Development
- Supervise, coach, and develop warehouse associates, leads, and specialists
- Support onboarding and training, including equipment and forklift certifications
- Act as a floor leader, stepping in wherever needed to keep operations running
- Equipment & Safety
- Oversee proper use and maintenance of warehouse equipment and forklifts
- Ensure all team members are trained, certified, and operating safely
- Maintain a clean, organized, and safe work environment
Qualifications
- 35+ years of warehouse leadership experience (eCommerce or perishable preferred)
- Proven ability to manage high-volume outbound operations
- Strong understanding of shipping systems, carrier coordination, and fulfillment workflows
- Experience with food safety (SQF or similar) strongly preferred
- Ability to effectively communicate in English and Spanish (required)
- Hands-on leadership style with ability to work in a physically active environment
What We're Looking For
- A doer + leader who isn't afraid to jump in
- Someone who can run the floor, not just manage it
- A problem-solver who keeps operations moving under pressure
- Someone who is organized and communicates clearly and timely
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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