Part-Time Receptionist / Administrative Assistant

Job Description

Job Description

Established CPA Firm – Waterbury, Connecticut

Compensation: $20.00–$25.00 per hour, based on experience and qualifications
Schedule: Part-time, approximately 20 hours per week
Additional Hours: Potential for increased hours during tax season (January–May)
Location: Waterbury, Connecticut – In-person position
Benefits: No employer-provided medical insurance
Start Date: As soon as possible; training to begin before January 1, 2027

About Our Firm

We are a well-established CPA firm located in Waterbury, Connecticut, with a longstanding reputation for providing professional accounting, tax preparation, and financial services to individuals and businesses.

Our small, experienced team takes pride in the relationships we have built with our clients over many years.

We are seeking a friendly, dependable, organized, and personable Part-Time Receptionist / Administrative Assistant to join our team and provide support to our experienced office manager and accounting professionals.

The ideal candidate enjoys interacting with people, possesses strong administrative and organizational skills, and understands the importance of providing exceptional client service in a professional office environment.

Key Responsibilities

• Warmly greet clients and visitors, creating a welcoming and professional office environment.
• Answer incoming telephone calls, take accurate messages, and respond to client inquiries in a courteous and helpful manner.
• Contact clients to schedule appointments, coordinate meetings, and request outstanding documents or information.
• Assemble, organize, and prepare completed tax return packages for client delivery.
• Perform general administrative duties, including copying, scanning, filing, and maintaining organized client records.
• Provide daily administrative support to the office manager and accounting staff.
• Utilize Microsoft Office 365 applications for correspondence, scheduling, document preparation, and other office functions.
• Assist with maintaining accurate client contact information and office records.
• Support the implementation of new administrative procedures, technology, and office systems designed to improve efficiency.
• Maintain strict confidentiality when handling sensitive client, financial, and tax information.
• Provide additional administrative assistance during the busy tax preparation season.

Required Qualifications

• Previous experience in a receptionist, administrative assistant, or professional office support position.
• Excellent interpersonal and customer service skills, with a friendly, patient, and professional demeanor.
• Strong organizational skills and exceptional attention to detail.
• Proficiency with Microsoft Office 365, including Outlook and Word.
• Strong written and verbal communication skills.
• Ability to multitask, prioritize responsibilities, and remain organized in a busy office environment.
• Dependability, punctuality, and a strong work ethic.
• Willingness to learn new technology, adapt to changing procedures, and assist with implementing improved office systems.
• Ability to work both independently and collaboratively as part of a small team.
• Ability to maintain confidentiality and exercise discretion when working with sensitive financial information.

Preferred Qualifications

The following skills and experience are desirable but are not required:

• Experience using QuickBooks.
• Proficiency with Microsoft Excel.
• Previous administrative experience in an accounting, tax preparation, bookkeeping, or other professional services firm.
• Familiarity with electronic document management systems or client management software.
• Experience creating and distributing client newsletters, mass email communications, or electronic announcements.

Schedule and Compensation

This is a part-time, in-office position offering approximately 20 hours per week, with compensation ranging from $20.00 to $25.00 per hour, depending on experience and qualifications.

Our busiest season is January through May, and additional hours may be available during this period. Candidates who have flexibility to work additional hours during tax season are strongly encouraged to apply.

We are seeking a candidate who can begin employment as soon as possible, allowing sufficient time for training and familiarization with our office procedures before the upcoming tax season.

This position does not include employer-provided medical insurance.

What Makes Someone Successful in This Role?

Above all, we value someone who genuinely enjoys helping people and understands the importance of providing outstanding client service.

Many of our clients have trusted our firm for years, and we are looking for an individual who will treat every client with patience, courtesy, respect, and professionalism.

The successful candidate will be reliable, detail-oriented, technologically adaptable, and comfortable working in a collaborative, small-office environment.

We welcome candidates who take initiative, are willing to learn, and enjoy contributing to an efficient, organized, and positive workplace.

How to Apply

Interested candidates should submit a current resume outlining their relevant administrative experience, technical skills, and availability.

We look forward to welcoming a new member to our team.