Retail Service Specialist
$15 - $20 per hourO'Reilly Auto Parts
Compensation Pay Range: $15.00 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) Ensure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly. Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store. Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned. Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Strong communication skills Ability to obtain RSS Certification Desired: Retail sales experience, preferably in auto parts Automotive systems and repair knowledge ASE Certification Fluency in multiple languages (Spanish is highly desired) O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: View email address on click.appcast.io or call View phone number on click.appcast.io option 1, and provide your requested accommodation, and position details. Your first job at O’Reilly Auto Parts is just the beginning! From a comprehensive benefits and compensation package to a rewarding and positive work environment, your leaders will support you and foster your development so you can grow with the company. Our promote-from-within philosophy means our top leaders worked their way up – and you can, too. Learn more about our culture, benefits, and history at oreillyauto.com/careers.
$15 - $20 per hour
...on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. The Retail Service Specialist will support the Store Manager and Assistant Managers in sales, customer service, store appearance, and store operations....SuggestedHourly payMinimum wageFlexible hoursShift workNight shift$15.5 - $15.75 per hour
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...Services Ordering Retail Service Representative (RSR) I Renewal by Andersen is looking to add a Services Ordering Retail Service Representative (RSR) I to join our team either in Des Plaines or Lockport. This position will be hybrid- both in office and remote. The...Work experience placementWork at officeLocal areaRemote workFlexible hours$18.35 - $21.57 per hour
...needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store'... ...production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. Benefits...Full timeTemporary workPart timeWork at officeLocal areaImmediate startFlexible hoursShift work$15 - $20.1 per hour
...Service Deli Clerk At Tony's Fresh Market, LLC, how we work is defined by shared values that include absolute integrity, respect,... ...walk about the store. The work environment is typical of a retail store. The noise level ranges from quiet to loud. The Service...Hourly payMinimum wageWork experience placementLocal area- A leading grocery store chain in Cary, Illinois, is seeking a Deli Clerk who is passionate about providing exceptional customer service and has a strong knowledge of deli products. As a Deli Clerk, you will prepare various food items and assist customers. You will be using...Flexible hours
$15 - $15.5 per hour
Ross Stores, Inc. is looking for a Retail Associate in Bloomingdale, Illinois. This role involves ensuring a positive shopping experience... ...respectful, and capable of performing basic math and customer service duties. A clean work environment is essential, and the...Hourly pay$15 per hour
...luxury brand experience. Responsibilities include assisting in merchandising and executing client strategies. Ideal candidates have retail experience, a high school diploma, and excellent communication skills. The position offers a salary of $15.00 per hour, with...Hourly pay- Ross Stores is seeking a Retail Associate in Bloomingdale Township, Illinois, focused on providing excellent customer service and maintaining store standards. Key responsibilities include ensuring positive shopping experiences, assisting customers, and maintaining a clean...
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...thrives in a fast-paced environment, delivers exceptional customer service, and ensures accurate and efficient handling of transactions.... ...needed. Requirements Qualifications Previous cashier, retail, or food service experience preferred, but not required....Flexible hoursWeekend workAfternoon shift- ...Retail Associate Primary Location: Illinois-Cook-Arlington Heights-Arlington Heights IL Work Locations: Arlington Heights IL 370 East Rand Road Arlington Heights 60004 Schedule: Regular Shift: Standard Employee Status: Entry Level Job Type: Part-time Job Level...Part timeShift work
- ...sources from which to identify new sales leads. Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs. Demonstrates the functions and utility of products or...Full timeWork at officeRemote workWork from home
$15.5 per hour
...employee experience and communicates feedback to Store Leadership Visual + Business Operations Understands their contribution to service and selling on every shift in order to impact the store's business Supports the shipment process to gain awareness of product,...Flexible hoursShift workNight shift
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