Host

Host Position

Our Hosts know that first impressions are everything. As a Host, your warm, friendly, welcoming personality will shine while greeting and seating guests, managing the waitlist, and accommodating reservations. When we're on a wait, you'll quote accurate times and engage guests in casual conversation, answering any questions they may have. With pride and a passion for hospitality, you'll help ensure every guest feels welcomed and cared for from start to finish.

Why Join Our Team

Steady hours, flexible life

• High-volume restaurant with consistent hours
• Flexible scheduling with full-time or part-time opportunities to fit your life
• Faster pay – access up to 50% of your earned wages the next day (exclusions apply)
• 50% off shift meals and 25% discount when dining with friends and family

Benefits that have your back

• Paid vacation and sick time
• Medical, dental, vision, and prescription coverage options
• Medical coverage starting as low as $12 per pay period
• Virtual care and no cost online mental health services

Grow with us

• World class training designed to support your personal and professional growth
• Career advancement opportunities – over half of our managers are promoted from within
• No cost GED or Associate Degree programs

Perks, recognition & community

• Perks and discounts including cell phone, gym, movie, and theme park savings
• Employee recognition and appreciation awards
• HELP Fund (Hardship and Emergency Lifeline Program) for moments that matter
• Opportunities to give back through community and charity events
• Join an award-winning company, including:
• Fortune 100 Best Companies to Work For® (since 2014)
• PEOPLE® Companies That Care (since 2021)
• Great Place to Work® Certified

What You'll Do

• Warmly greet guests creating a positive first impression
• Use a floor plan and follow a seating rotation to assign tables promoting guest satisfaction
• Provide accurately quoted wait times while managing reservations to support smooth guest flow
• You'll play an important role in front of house operations, supporting teamwork to enhance the overall guest experience
• Answer phones with a sense of urgency, helping guests with general questions
• Follow instructions with attention to detail and consistency
• Demonstrate ownership of sidework and closing tasks
• Multitask and work well under pressure while maintaining cleanliness and organization
• Work with speed and efficiency in a fast paced, full-service restaurant

Your Background

• Previous restaurant, hospitality, customer service, or food service industry experience preferred
• Strong communication and interpersonal skills with a focus on guest service
• Dependable, dedicated, reliable, and punctual with a strong work ethic
• Adaptable and patient, taking pride in providing excellent guest relations
• Team player with a positive, patient attitude
• Ability to lift up to 35 pounds, stand for extended periods, continuously bend, reach and twist
• Must be at least 18 years old

Inspired by Italian trattorias, French bistros and the grand cafes and pastry shops of Vienna, we're known for our in-house bakery, upscale casual hospitality and fresh-from-scratch menu, but we're most proud of being named to the Fortune 100 Best Companies to Work For® list since 2014. With 47,500 staff members across more than 300 restaurants – including The Cheesecake Factory, North Italia, Grand Lux Cafe and Fox Restaurant concepts – our people-centered culture offers something for everyone.

We are an E-Verify and equal opportunity employer. We are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences and encourage people from underrepresented backgrounds to apply. Grand Lux Cafe offers reasonable accommodations to job applicants with disabilities.