Assistant Manager

DESCRIPTION

Assistant General Manager - Wendy's (Fayetteville / Greenland, AR)

Job type: Full-time, salaried Pay: Starting at $40k per year, plus quarterly bonus Schedule: 45-50 hours per week, including some nights and weekends Location: Wendy's - 1029 W Wilson st, Fayetteville, AR Employer: RFG Foods, LLC, an independent Wendy's franchisee

About the role

We're opening a new Wendy's in Fayetteville and need an Assistant General Manager to help the General Manager build the team, open the store, and run it right from day one. This is a hands-on leadership job: you'll run shifts, lead crew on the line, and own results when the GM isn't in the building.

RFG Foods is a locally owned Wendy's franchisee based in Northwest Arkansas. We're small enough that you'll work directly with ownership, and growing - strong assistant managers here are first in line for General Manager roles as we open more restaurants.

What you'll do

• Run shifts as the manager in charge: open and close the restaurant, set the pace, and keep service times, food quality, and cleanliness on standard
• Work the line alongside your crew during peaks - drive-thru, grill, sandwich, front counter - and step in wherever the shift needs you
• Hire, train, and coach crew members and shift leads; run new-hire onboarding and Wendy's certification training
• Write and manage schedules to the labor plan, and adjust staffing in real time to sales
• Control food cost: place orders, receive and verify deliveries, manage inventory counts, and track and reduce waste
• Handle cash: drawer counts, deposits, safe audits, and cash-variance follow-up
• Own the guest experience on your shifts - resolve complaints on the spot, and hold the team to Wendy's hospitality standards
• Keep the restaurant audit-ready: food safety (ServSafe), health department requirements, OSHA, and Wendy's QSC standards
• Complete shift paperwork, review daily sales and labor reports, and communicate results to the GM
• Act as General Manager when the GM is off, with full accountability for the restaurant

What we're looking for

Required

• 2+ years of restaurant management experience (assistant manager, shift manager, or equivalent) in quick-service or fast-casual
• Experience running shifts solo: opening, closing, cash handling, and leading a crew of 6-12
• Comfortable working the line - this is a working-manager role, not an office job
• Able to work a flexible schedule including nights, weekends, and holidays
• ServSafe Food Protection Manager certification, or able to earn it within 30 days (we'll cover the cost)
• 18 years or older with reliable transportation; must pass a background check
• Basic computer skills: scheduling, inventory, and POS systems

Preferred

• Wendy's or other national QSR brand experience
• Experience hiring and training new crews, especially in a new-store opening
• Working knowledge of food cost, labor cost, and P&L basics
• Live in or near Washington County, AR

Physical requirements: Stand and walk for full shifts, lift up to 50 lbs, and work in a kitchen environment with heat, cold, and noise.

Pay and benefits

• Salary starting at $40k per year, based on experience
• Quarterly bonus tied to store results you control: sales, labor, food cost, and guest scores
• Paid time off
• Paid ServSafe certification and Wendy's management training
• Uniforms provided
• Health insurance / 401(k)
• Clear path to General Manager as we open additional restaurants

REQUIREMENTS

• Previous food/customer service experience required
• Previous management experience required
• Flexible availabiltiy
• Strong leadership and customer service skills
• Friendly, outgoing personality

When he was eight years old, Dave Thomas dreamed he'd run the best restaurant in the world. He didn't just achieve his dream, he shared it with everyone. Dave loved two things above all else, food and people. That's why he started Wendy's. He believed in a place where you get great food, made fresh, served by nice people. At all our restaurants we do our best to carry on that simple idea, every day. It's his legacy. Our name is Wendy's, but we will always be Dave's place. Learn about the legacy and see how you can keep it alive as part of our team!