Rental Readiness Specialist

What to Expect The Tesla Rental Program is looking for a Rental Readiness Specialist to work on one of the most progressive vehicle brands in the world. The Rental Readiness Specialist is a key contributor to the Tesla experience by coordinating the receipt of incoming new and used vehicle inventory. This position is responsible for fleet/lot management, movement of vehicles, vehicle readiness, rental invoicing, and customer hand off. Candidates must have a high level of accountability, and personal satisfaction in doing a great job.
What You'll Do

• Perform vehicle inventory movement, charging, and cleaning
• Coordinate with registration and logistics teams and perform plating, and paperwork verification
• Perform vehicle readiness inspections and report vehicle concerns
• Communicate with customers for scheduling rental pickups and drop-offs and issues while on rent
• Prepare documents for customer arrival and conduct hand-off
• Conduct insurance company or customer invoice generation and payment receipt
• Detail and/or light service advisory experience is preferred

What You'll Bring

• Proven track record of a great work ethic
• Demonstrated ability to be a team player
• Ability to lift 50 - 60 pounds
• Valid driver's license preferred
• Excellent written and verbal communication skills, and the ability to follow instructions
• Microsoft Office suite experience preferred

Compensation and Benefits Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Expected Compensation

• Service Support Associate I - $21.57 - $25.19/hour
• Service Support Associate II - $21.57 - $27.70/hour
• Service Support Associate III - $21.57 - $30.21/hour
• Service Support Associate IV - $22.80 - $34.20/hour
• Lead Service Support Associate - $24.47 - $36.71/hour

+ cash and stock awards + benefits for all levels

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.