Senior Technical Program Manager, Enterprise

Role Description

This role offers the exciting opportunity to leverage your technical expertise and leadership skills to drive programs that enhance our products, applications, platforms, and ultimately, the experiences of millions of customers, shoppers, and partners. As a Senior Technical Program Manager at Instacart, you will be at the forefront of our mission to transform the grocery industry by delivering on Instacart’s most complex and impactful efforts.

• Evolve our Enterprise platform to effectively meet retailer needs.
• Fully own programs, working closely with cross-functional teams in Engineering, Product Management, Data Science, Design, Business Development, and others.
• Define requirements, manage execution, mitigate risks, and deliver on time with high-quality outcomes.
• Thrive in a fast-paced engineering environment, passionate about quality and improving team performance.
• Make decisions on scope and technical trade-offs as well as build executive-level narratives.
• Operate independently and work proactively with various teams across the organization.

Every day we solve incredibly complex, cross-functional problems that have impact across our 4-sided marketplace including customers, shoppers, brands, and retailer partners. Ultimately we strive to deliver a first-class, high-quality experience for our customers. Join us in leading the digital transformation of the grocery industry and delivering innovative, next-generation experiences to our customers.

Qualifications

• 5+ years of work experience post-graduation in a technology field, preferably as a technical program or project manager, product manager, software engineer (technical domain), or related technical discipline.
• Demonstrated ability to create functional specs, set program structure and influence program strategy.
• Previous experience in managing complex multi-org programs end-to-end, from definition to launch, throughout a software development lifecycle.
• A strong communicator with the ability to distill multiple streams of information, convey priorities and risks, and build a narrative for stakeholders.
• A strong sense of ownership and intellectual curiosity to understand executional and technical problems in depth.
• Excellent collaborator and motivator, able to bring a team together to align and deliver on a common goal.
• Growth mindset - seeks and is receptive to actionable feedback and growth opportunities.
• Takes accountability seriously; can operate independently to deliver responsibilities and milestones on time and within budget.
• Self-motivated and thrives in a fast-paced environment.
• Bachelor's degree in a technology / engineering discipline.

Requirements

• Master’s degree in a technology/engineering discipline (preferred).
• Demonstrated ability to showcase deep technical domain knowledge on the programs that you take on.
• Demonstrated ability to drive architectural and strategic decisions at the org leadership level.
• Extensive previous experience around creating innovative program management processes/tools/approaches.
• Experience working with e-commerce solutions at scale.

Benefits

• Highly market-competitive compensation and benefits in each location where our employees work.
• Remote work flexibility under the Flex First remote work policy.
• New hire equity grant as well as annual refresh grants.
• Base pay ranges for a successful candidate vary by location:
• CA, NY, CT, NJ: $214,000 — $226,000 USD
• WA: $205,000 — $216,000 USD
• OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI: $196,000 — $207,000 USD
• All other states: $178,000 — $188,000 USD