Customer Service Representative

Our client, a leading financial institution, is seeking a Call Center Customer Service Representative to join their team in Perryville, Missouri. As a Call Center Customer Service Representative, you will be supporting customer service initiatives. The ideal candidate will have strong computer skills and ability to work with multiple programs at once.

Job Title: Call Center Customer Service Representative

Location: Perryville, MO

Pay Range: $16.25 per hour during training going to $17.25 an hour after training. Also get paid double time on holidays

What's the Job?

• Provide proactive support and service to customers through effective telephone communication.
• Identify customer needs and provide appropriate solutions to enhance their banking experience.
• Resolve service complaints using effective problem-solving techniques.
• Support customers with internet banking inquiries and assist with account maintenance.

What's Needed?

• High school diploma or GED; related experience preferred.
• Ability to communicate effectively with customers and team members.
• Strong reasoning skills to handle various customer inquiries.
• Proficiency in using telephone and computer systems.
• Willingness to work flexible shifts, including weekends and holidays.

What's in it for me?

• Opportunity to develop skills in customer service and banking.
• Supportive team environment focused on collaboration and growth.
• Comprehensive training program to ensure your success in the role.
• Chance to contribute to a reputable organization and enhance customer satisfaction.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.