Front End Team Member

Overview As a Cashier, you play an essential role in the customer service experience by providing customers with fast and friendly service. Both part‑time and full‑time positions focus on cashier duties, but you may also be assigned as a sales associate or merchandiser/stock associate. Internally, you will be referred to Front End Team Member and report to the store management team. Responsibilities Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product. Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services. Participate in wine, spirits, and beer training to build product knowledge. Maintain knowledge of advertisements, promotions, and loyalty programs. Maintain safety and cleanliness standards across the store. Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment. Complete cross‑functional responsibilities and other duties as assigned. Qualifications High school diploma or equivalent (preferred). 1‑3 years of work experience; 1+ year of experience in a retail setting preferred. Familiarity with point‑of‑sale systems and inventory management software. Passion for best‑in‑class customer service and a team‑player mindset. Ability to work a flexible schedule as business requires, including evenings and weekends. Physical Requirements Must be 21 years of age or older. Walk, bend down repeatedly, and be on feet for 8‑10 hours a day. Ability to safely lift, load, and handle cases and pallets. Climb ladders and lift 50 lbs. overhead repeatedly. May be exposed to various outdoor weather conditions throughout the workday. Benefits Paid Time Off (PTO) Generous store discounts Health care plans (medical, prescription, dental, vision) 401(k), HSA, FSA, Pre‑tax commuter benefits Disability & life insurance coverage Paid parental leave Pet insurance Critical illness and accident insurance Discounted home and auto insurance College tuition assistance Career development & product training Consumer classes & More! EEO, Legal, and Other Information Worker Type: Regular. Pay Range: $14.05 – $19.66 per hour. The anticipated close date of this posting is 120 days from the posted date indicated above. Total Wine & More is an equal‑opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. For a full career page, see #J-18808-Ljbffr Florida Fine Wine and Spirits, LLC