Retail Sales Clerk

Retail Sales Clerk

Hourly range: $12.00-$14.00

All full time positions include medical, dental and vision insurance. The biweekly deduction from employee paycheck is $40.00 for employee only, $95.00 employee plus children, $120.00 employee plus spouse, and $140.00 employee plus family.

Functions statement:

Serving customers by collecting money and ringing up sales in cash register, processing credit card purchases, closing out and making accurate deposits.

Major duties:

Prepares inventory reports.

Maintains inventory operations by following policies and procedures; reporting needed changes.

Contributes to team effort by accomplishing related results as needed.

Organizes supplies in an orderly system.

Maintains an inventory with an existing or self-developed program.

Determines the types of items that sell most often.

Tracking the dollar values of items being sold.

Must have effective and courteous communication skills.

Availability to work any shift, start time, weekends and holidays.

Maintain a professional work schedule.

Note: The above duties are intended to describe the general nature of work performed by an employee in this position. These statements are not to be considered as an all-inclusive list of the duties, knowledge, skills, abilities and other characteristics of an employee in this position.

Knowledge required by this position:

Knowledge of organized reporting methods and techniques for inventory, ordering, and stocking.

Knowledge of office organization, scheduling, analyzing information.

Knowledge of the importance of deadlines, workflow, lines of authority, value of items being inventoried and sold.

Knowledge of rates of turnover of certain items.

Knowledge of suspense files.

Knowledge of safety practices.

Knowledge of the relationship of deadlines to mission accomplishment.

Knowledge of inventory control methods.

Knowledge of manufacturers safety decals (MDS) on supplies that pose a possible health or safety risk.

Knowledge of English grammar and spelling for effective communication skills.

Knowledge of basic math computations and problem solving.

Knowledge of appropriate and inappropriate behavior with customers.

Knowledge of the principles of "undue familiarity".

Knowledge of operating an automated cash register and computers.

Factor 2: Supervisory controls:

Incumbent is under the direct supervision of the Gift Shop Manager.

The supervisor assigns work, advises on changes in procedures and is available for assistance when required.

Routine work is performed independently following set procedures.

The work is reviewed for accuracy through spot checks, through complaints from customers and through observation of the employee at work.

Factor 3: Guidelines:

Written and oral guides provide specific instructions for doing the work.

Most of these instructions are easily memorized and require little interpretation.

When instructions do not apply, the problem is referred to the supervisor.

These guidelines are generally applicable, but the employee makes adjustments in dealing with problems and unusual situations.

Factor 4: Complexity:

The incumbent will face a variety of situations that require on the spot resolution when dealing with people that are irritable, or in a hurry.

The incumbent will have choices to make regarding how to handle different complaints, requests and situations.

The complexity ranges from a low level to a medium level in that the work is mastered easily, and the incumbent takes the obvious course of action.

Factor 5: Scope and effect:

The primary purpose of the work in this position is to create a satisfied customer.

The work contributes to the efficiency of daily operations of the Department of Finance and Grand Casino Hotel & Resort.

Factor 6: Personal contacts:

Contacts are on a face-to-face basis with co-workers, supervisor and customers.

Factor 7: Purpose of contacts:

The purpose of the contacts is to create a satisfied customer.

Factor 8: Physical demands:

Performing physical activities that require considerable use of arms and legs and moving continuously, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Standing for long periods of time, extensive walking throughout the day.

Bending, squatting, kneeling and stooping.

Requires acute hearing and sound discrimination, and visual acuity.

Lifting up to 40 lbs. and moving of boxes, supplies and sales items.

Factor 9: Work environment:

The majority of the work is indoors within a climate-controlled environment.

Minimum qualifications for consideration:

Must have a high school diploma or GED equivalent.

Excellent communication skills.

Able to work weekends, nights, and holidays.