Sales & Marketing Administrative Assistant

Sales And Marketing Administrative AssistantSalary Range: $50000 to $60000 AnnuallyPosition summary: The responsibilities for the Sales and Marketing Administrative Assistant are to support the daily sales/marketing activities to Morse customers in the Industrial and Construction Supply markets as well as selected projects dealing with Canadian customers. More specifically, this individual will be responsible for a wide variety of projects ranging from daily correspondence with sales representatives and customers to sales analysis.Purpose: To assist The M. K. Morse Company in increasing sales, market share and brand recognition.Essential functions - The essential functions of the individual would include those assumed for a sales administrative assistant position and include, but are not limited to the following:Provide administrative and operational support to Sales Divisions to ensure smooth daily operations.Communicate directly with sales representatives and customers, offering timely support and responses to questions/requests.Coordinate sales support activities relating to the North American sales representatives and customers, ensuring accuracy and efficiency.Maintain a variety of sales-related contact lists and informational agency documents.Manage administrative tasks related to setting up new rep agencies, including but not limited to; onboarding, contracts, and resignations/terminations.Provide rep agencies with monthly electronic commission statements and support the Finance Department with incentive/commission calculations.Administrative duties associated with new Morse direct sales employees.Assist with year-end account movement.Monitor economic and industry trends within target markets to improve planning and forecasting.Conduct market analysis to identify opportunities, guide marketing and sales initiatives, and track performance.Analyze end-user insights to understand customer segments, behaviors, and pain points - uncovering opportunities to reduce friction and improve conversion.Collaborate with product managers to review product performance vs. plan, including incremental and replacement sales.Maintain ongoing competitive intelligence - including tracking competitor products, positioning, and strategies to inform go-to-market actions.Leverage digital analytics tools (including AI) to measure and optimize performance across website, social, search, email, and paid media channels. Provide actionable recommendations to enhance usability and conversion.Evaluate promotions and marketing tactics to identify opportunities for improved effectiveness.Utilize third-party databases (e.g., D&B Hoovers) to identify targets and support market segmentation.Provide phone coverage and general administrative assistance to support departmental needs as needed.Perform additional duties and special projects as assigned.Skills and experience:Thorough understanding of the inner workings of a sales department.Firsthand experience in dealing with the above essential functions as well as direct personal contact with sales representatives and customers.3-5 years of experience in sales support activities.Some experience working with independent sales reps is beneficial.Strong organizational skills.Strong writing skills.Superior math and communication skills in conjunction with accuracy and efficiency.Ability to work in a team environment.Must be a self-starter requiring minimal supervision.Experienced in Excel is a must, also proficient in Microsoft Outlook, Word, and Power Point.High energy level with can do attitude, with an outlook of confidence and determination to succeed.Education Requirements: High School preferred.Location: Canton, OhioSupervises: N/AWorks with: Customer service, sales, technical, manufacturing, marketing and finance departments, and management.Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Physical demands: While performing duties of job, employee is required to stand, walk, sit, drive, reach with hands and arms, talk and hear. Employee must occasionally lift and/or move up to 15 pounds.Work environment: The noise level in the work environment is usually minimal.