Teller

About the Role As the first point of contact for most clients, Tellers play a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller's primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The Teller role is also responsible for maintaining and enhancing client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services. Key responsibilities include: Perform teller transactions and cash handling functions for clients with accuracy and confidentiality (deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc.). Support daily tasks that maintain branch integrity (double custody in balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing credit card machine, updating lobby rate sheets and brochures, etc.). Mitigate risk by ensuring safekeeping of money in the cash drawer and prompt accounting or transfer of funds. Interact with external and internal clients, anticipate needs, and consistently provide proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards. Continuously deepen knowledge of Columbia Bank's product and service offerings, stay current on changes, and discuss and uncover customers’ financial needs to identify and offer appropriate products and services. Support referral goals for the branch by focusing on and identifying basic bank products to the appropriate business partner. About You High School Diploma or GED, required. 1 year of previous banking or customer service experience, preferred. Bilingual preferred. Ability to learn and comply with all Bank policies, procedures, and systems. Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions. Demonstrates ability and willingness to build relationships with clients and other bank associates. Compensation Pay range: $18.00 to $20.00 per hour. The role may be eligible for performance-based incentive compensation and details will be provided during the recruitment process. Benefits Comprehensive healthcare coverage (medical, dental, and vision plans). 401(k) retirement savings plan with employer match for qualifying associate contributions. Employee assistance program. Life and disability insurance. Tuition assistance. Mental health resources. Identity theft protection, legal support, auto and home insurance, pet insurance. Access to an online discount marketplace. Paid vacation, sick days, volunteer days, and holidays. Location 10 N 5th Avenue Yakima WA 98902. Ability to work fully onsite at posted location(s). Equal Opportunity Employment Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: View email address on click.appcast.io. #J-18808-Ljbffr