Bankruptcy Specialist II

Selene Holdings is a multiple‑lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every employee. If you want to make a difference, Selene is the place for you! Position Summary The Bankruptcy Specialist will monitor bankruptcy loans daily and ensure timelines are completed in accordance with internal guidelines. Essential Duties and Responsibilities Review and update MSP/LPS with bankruptcy information. Monitor bankruptcy actions through Process Management and default reports. Communicate with attorneys, trustees, taxing authorities and other third parties to ensure timely resolution on all cases. Respond promptly to all incoming correspondence regarding assigned loans. Handle inquiries by responding to emails, intercoms, appropriately escalating document execution, title issue resolution, and other related tasks. Work internal MSP tracking queues and remove files from bankruptcy as necessary. Participate in department progress to reduce timeline delays. Maintain knowledge on how to create and update reconciliation ledgers for chapter 13s. Qualifications Excellent attention to detail. Ability to multi‑task and consistently meet multiple deadlines. Strong verbal and written communication skills. Ability to work in a team environment. Strong customer‑service orientation. Ability to use good judgment. Education / Experience High school diploma or general education degree (GED) required. Associate’s degree (A. A.) from a two‑year college preferred. Two to four years of related experience and/or training preferred. Computer Skills Working knowledge of Microsoft Office (Word, Excel, Outlook). Previous experience with MSP, and Black Knight/LPS preferred. Benefits Paid Time Off (PTO) Medical, Dental & Vision coverage Employee Assistance Program Flexible Spending Account Health Savings Account Paid Holidays Company‑paid Life Insurance Matching 401(k) Plan This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs. #J-18808-Ljbffr Selene Finance LP