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Tech Support Specialist (Tier 1-2) | Remote Desktop

Jobtailor

Round Rock, TX
  • Remote job

Jobtailor in Round Rock, TX is seeking a Help Desk professional to provide Tier 1 and Tier 2 support in a fast-paced center. You will analyze and resolve connectivity, installation, and equipment issues, and educate customers on using their systems. You will configure client equipment remotely when needed, escalate unresolved problems to higher tiers, and document interactions across multiple systems and databases, ensuring precise records and swift resolutions. #J-18808-Ljbffr Jobtailor

Vacancy posted 1 day ago
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