Dock Coordinator

Job Description

Job Description

**ssential Functions

**

• Receives all inbound orders into WMS: spring water, resin, corrugated materials, film, labels, UPS deliveries, Federal Express deliveries, water transfer as needed

• Rebuilds damaged pallets prior to restock

• Processes RMA’s

• Consolidates finished goods storage for maximum storage capabilities

• Identifies, reports and observes quality issues with finished goods and RMS

• Validates new SKU’s in WMS to ensure proper LGV storage and handling

• Corrects LGV alarms

• Monitors Loads

• Unloads finished goods and raw material deliveries utilizing a forklift

• Maintains pallet storage area; offloads pallets from trailers and stage for LGV’s to pick up

• Corrects product spills

• Manually pulls pallets from production as needed

• Supplies production with non-inventory items (glue, bags, labels etc.)

• Air Bag Loads

• Clears up blocked locations in WMS

• May be required to operate a forklift when needed

• Facilitates the flow of information between logistics, production and sales to ensure timely and accurate service to customer base

• Tests and monitors resin and spring water

• Coordinates preload activities including inspecting trailers to ensure all loads are completed on time

• Checks in trucks and communicates loading instructions to forklift drivers

• Provides correct loading document/bills of lading and truck seals upon leaving the facility

• Maintains appropriate records and reports required for daily shipping and inventory control

• Involvement in continued process improvement and cost reduction

• Maintains a clean, orderly and safe warehouse

• Regular and predictable attendance is an essential function of this job

• Answers/makes phone calls using proper phone etiquette

• Communicates with inside and outside contacts to ensure loading of trucks on time and troubleshoot any issues

• Coordinates with transportation and production/scheduling to ensure all shipments are flowing in and out of warehouse as scheduled

• Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

**Qualifications

**

• Minimum Qualifications:

  • 0 Years – Experience in Field or similar manufacturing environment

  • 0 Years – Experience in Position

  • 0 Years – Experience managing people/projects

*experience may include a combination of work experience and education

• Preferred Qualifications:

  • 2 Years– Experience in Field or similar manufacturing environment

  • 2 Years – Experience working in Position

  • 2 Years – Experience managing people/projects

*experience may include a combination of work experience and education

**Competencies

**

This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:

• Lead Like an Owner

  • Makes safety the number one priority

  • Keeps alert for safety issues and escalates immediately

  • Effectively prioritizes tasks based on department goals

  • Shows respect to others and confronts interpersonal issues directly

  • Prioritizes resolution of customer issues effectively

  • Responds promptly and honors commitments to internal and external customers

• InnovACT

  • Makes recommendations to continuously improve policies, methods, procedures, and/or products

  • Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances

  • Increases performance through greater efficiency

• Find a Way

  • Seeks to develop technical knowledge through learning from other experts

  • Understands interdepartmental impact of individual decisions and actions

  • Seeks solutions rather than placing blame

• Empowered to be Great

  • Consistently looks for ways to improve one’s self through growth and development opportunities

  • Communicates clearly and promptly up, down, and across

  • Communicates effectively to manage expectations

**Education

**

• Minimum Required:

  • High School Diploma

• Preferred:

  • Associate's Degree