Seasonal Operations Administrative Supervisor - $19.50/HR

Overview An Administrative Supervisor works in the center hub of the division to ensure proper communication throughout the division while also being knowledgeable in a variety of position in the Operations departments. Responsibilities Essential Duties and Responsibilities: Attend required Human Resources Discovery, Rides Department training, and specific ride training. Successfully complete the International Ride Operator Certification (iROC) course through General Rides Training. Obtain certification for Attendant and Operator positions on all rides as assigned by Senior Leadership. Successfully complete and pass the Rides Leadership Training Program which includes becoming a certified iROC Trainer. Provide courteous greetings and answer any Team Member questions. Respond to and resolve Team Member comments whenever possible. Pick up mail and distribute as needed. Ensure all Team Members are supplied with proper supplies and equipment to perform their job duties. Answer telephone calls, transfer calls, take messages, and provide accurate information. Record all pertinent daily records. Use the base station to communicate with In‑Park Personnel, communicate downtime information, and monitor radio traffic. Be prepared to respond and assist by making appropriate telephone and base calls in emergency situations. File daily forms and paperwork as needed and maintain all files in an orderly manner. Assist all Operations Division Team Members in a professional manner. Keep all information and documents confidential. Use office equipment such as computers and copiers. Enter corrective action into service log database and follow‑up tracking. Complete employee suspensions and communicate with Full‑Time Supervisors and Human Resources. Update spreadsheets to track progression of paperwork and ensure completion of projects. Modify employee shift punches to ensure proper break times are reflected on timesheets. Clean work areas as needed. Facilitate the Fast Lane program. Complete office and ride certification tests with 100% proficiency. Work in any trained positions for the Operations Division as needed. Complete Witness Statements as needed. Report any unsafe acts to your Supervisor. Perform Unit Supervisor and Team Member duties as needed. May be asked to assist in the Ride Information Center. May be asked to assist in the Guest Relations Office resolving guest situations and assisting with Fast Lane program inquiries and activations. Qualifications Skills and Qualifications: Minimum Age: 16 Must be able to work all shifts including nights, weekends, and holidays where at least 50% of an individual’s availability must include closing shifts. Successfully complete and pass the Rides Leadership Training Program. Must possess above average communication skills. Must react well in stressful and emergency situations. Able to work efficiently in a fast‑paced environment. Able to communicate effectively in the English language, including the ability to read, speak and understand the English language. Must be able to stand/walk for up to 5 hours at a time and as many as 16 hours a day. Must be able to walk up to 5 miles per day over various surfaces. May be exposed to heights, spinning objects or moving water. Must be willing to work outdoors in various weather conditions. Must be professional, self‑motivated, the ability to multi‑task and have an enthusiastic attitude. Must have strong teamwork skills and the ability to work with others. #J-18808-Ljbffr Canada's Wonderland