Human Services Administrator - Youth Success

Job Title

Under administrative direction, is responsible for providing overall leadership in the planning, implementation, evaluation, and performance of programs and initiatives aimed to improve the education and life-long success of children and youth.

Working conditions are primarily inside an office environment. Exercises direct supervision over assigned staff.

Essential Job Functions

• Administers and manages the programs and initiatives of the youth success division within the Department of Human Services, including but are not limited to, the NXT Level Youth Opportunity Center, Project Worth, Ambassador Summer Internship program and three commissions.
• Manages the development of program planning, monitoring, and fiscal management of the programs and initiatives.
• Manages and directs staff in the execution of Human Services goals and objectives.
• Develops and implements budgets, cost containment procedures, and program improvement measures for area of responsibility.
• Monitors related marketplace trends, conducts research, and makes appropriate recommendations that will add value to the Department of Human Services programs and practices.
• Conducts presentations on specific Human Services related topics.
• May serve as lead administrator over human services projects and programs outside of assigned area.
• Manages the preparation of grant applications to ensure adequacy and timeliness.
• Manages the preparation of all ordinances necessary to carry out division goals.
• Coordinates contracts with Human Services partner agencies.
• Coordinates and provides staff support to City Committees or Commissions.
• Acts as official representative to City departments, City Manager's Office, elected officials, and outside agencies; explains, justifies, and defends programs, policies, and activities; and negotiates and resolves significant, sensitive, and controversial issues.
• Establishes and maintains effective working relationships within the administration to ensure adequate flow of information in all directions so that both staff and management employees are kept informed.
• Monitors expenditures and documents unmet needs for supplemental requests and provides budget reports.
• Selects, motivates, and evaluates staff; provides or coordinates training and work with employees to correct deficiencies; and implements and administers disciplinary and termination procedures.
• Responds to and resolves sensitive inquiries and complaints from both internal and external sources.
• Assumes significant responsibilities for the preparation and administration of assigned budget.
• Participates in the development and implementation of goals and objectives for the division.
• Performs related duties and fulfills responsibilities as required.

Job Requirements

• Bachelor's Degree from an accredited college or university.
• Five (5) years' experience in human services program development and budget, including three (3) years of supervisory experience.
• Preferred: Master's Degree from an accredited college or university.
• Valid Class "C" Driver's License.

Preferred Qualifications

• Must have a strong passion for working with youth.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities

• Knowledge of grant administration, compliance and fiscal management.
• Knowledge of organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.
• Knowledge of program planning and development techniques.
• Knowledge of Federal, State, and local regulations governing community service activities as well as regulations governing social services in general.
• Knowledge of current issues and market trends related to the activities and operations of assigned area.
• Knowledge of advanced principles and practices of municipal budget preparation and administration.
• Knowledge of principles of supervision, training, and performance evaluation.
• Knowledge of organization, function, and authority of various City departments.
• Knowledge of City Council mandates and municipal needs.
• Skill in using a personal computer and utilizing rudimentary software.
• Ability to conduct research studies and prepare detailed and accurate reports.
• Ability to communicate clearly and effectively.
• Ability to prepare and present clear and concise administrative financial reports.
• Ability to provide administrative and professional leadership and direction to subordinate staff.
• Ability to establish and maintain effective working relationships with City staff and officials, other government officials, community groups, the general public, and media representatives.
• Ability to perform all the physical requirements of the position, with or without accommodations.