Lead Enterprise NOC & Service Desk Operations
Koniag Government Services
Koniag Government Services seeks an Enterprise NOC / Service Desk Manager to lead a combined NOC and multi-tier Service Desk in a large-scale federal IT environment in Washington, DC. You will own incident lifecycle, SLA adherence, ITSM governance, and stakeholder communications. Ideal candidates bring 8+ years in IT operations with 4+ years in leadership, hands-on ServiceNow/ITSM experience, and a track record of delivering mission-critical services under Public Trust requirements. #J-18808-Ljbffr Koniag Government Services
Vacancy posted 2 days ago
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