ServiceNow Project Manager (TS/SCI)

divh2Job Title/h2pAt Intact, we are committed to customer success, employee satisfaction, and making a positive impact. Our culture emphasizes individuality, independence, autonomy, and empowerment. We recognize that our people are our most valuable resource. Our dedication to employee well-being is reflected in our remote work policies, generous time-off practices, and investment in professional growth and development. We are proud of our positive work environment and encourage you to visit our company website and team page to learn more from our employees./ph3Purpose/h3pTo lead key client projects and help our clients become extraordinarily more successful than their industry peers./ph3Duties / Responsibilities/h3ulliBuild, develop, and maintain positive and meaningful client and subcontractor relationships./liliWork alongside technical Subject Matter Experts (SMEs) to build a detailed strategic plan to deliver on the established scope of work and customer requirements, and to ultimately deliver an unparalleled customer experience./liliTrack and report on team and project progress./liliTrack and facilitate project issue resolution./liliTrack the performance of each team member to provide constructive feedback and help them develop and grow./liliServe as a mentor to the project team and peers./liliCultivate and promote Intacts culture and values within each project team./liliCommunicate early and often with all project stakeholders to ensure the execution of high-quality work, delivery of meaningful business outcomes, and a positive customer experience./liliOther duties as necessary for meeting performance expectations and/or assigned to Employee from time to time by Intact./li/ulh3Required Qualifications/h3ulli5+ years of experience in a progressive project management role/liliActive U.S. Government Top Secret/SCI security clearance is required at time of application./liliAbility to work onsite in Warrenton, VA 5 days a week/liliBachelors degree in Business Administration or related field/liliExperience managing service delivery teams for a consulting company/liliExperience working with both commercial and federal clients, or a baseline understanding of government requirements/liliExperience with IT Service Management and IT Monitoring Tools/liliExcellent oral and written communication skills/liliStrong interpersonal skills: the ability to build rapport with a diverse group of people, such as technical personnel, management, business customers, and vendors./liliHigh emotional intelligence/liliAbility to work independently under pressure/li/ulh3Intact Technologys Talent Vision/h3ulliWe are stakeholders in our customers success do it well or not at all./liliWe are super passionate about delivering the best outcomes./liliOur people are doers, makers, creators, thinkers, and creative problem-solvers./liliOur culture thrives on individuality, independence, autonomy, and empowerment./liliWe actively encourage a healthy work/life balance./li/ulh3Exceptional Benefits for Exceptional Performers/h3ulliOngoing personal and professional development opportunities./liliFlexible paid time off, plus 12 paid holidays./liliPremium healthcare plans Medical, Dental, Vision including HSA and FSA options./liliQualified 401(k) program./li/ulh3Equal Opportunity Employer/h3pIntact Technology is an Affirmative Action Employer and is committed to providing equal employment opportunities without regard to an individuals race, color, religion, age, gender identification, sexual orientation, veteran status, national origin, or disability./p/div