Summer Internship - Customer Experience Analytics (Vehicle Support Center)
$25 per hourPACCAR Technical Center
Select how often (in days) to receive an alert: Summer Internship - Customer Experience Analytics (Vehicle Support Center) Date: Oct 7, 2026 Company: PACCAR Requisition Summary PACCAR Parts is offering an exciting Customer Experience Analytics summer internship at its headquarters in Renton, WA. The selected candidate will assist the Vehicle Support Center to optimize their technical assistance-based operations and make strategic business decisions using data driven methodologies. Gain direct insight from industry-leading professionals Work directly with Managers and Senior Leadership Obtain practical experience in a dynamic business setting handling real-world data Job Functions / Responsibilities Interface with internal and external stakeholders to improve business processes Review and analyze department operations within an industry leading CRM Develop and update dashboards to visualize customer experience department metrics Propose and develop data-driven business solutions Utilize SQL, Tableau, Snowflake, Python and/or Streamlit to provide business insights and automate processes Lead or contribute to Six Sigma projects Qualifications Excellent written and verbal communication skills Strong organizational and project management skills Self-motivation and energetic personality Team-oriented Flexibility to work in a dynamic, fast-paced environment Ability to handle multiple priorities Strong PC Skills including experience with Microsoft Office Suite This internship is for students currently enrolled in college, junior or senior standing preferred. As a U.S. PACCAR intern, you have a full range of benefit options including: 401k with up to a 5% company match Medical, dental, and vision plans for you and your family Flexible spending accounts (FSA) and health savings account (HSA) Life and accidental death and dismemberment insurance EAP services including wellness plans, estate planning, financial counseling and more Global Fortune 500 company with a wide array of growth, training, and development opportunities Work alongside experienced goal-oriented colleagues recognized as experts in their field This position may offer relocation assistance benefits. Additional Job Board Information Wage Scale or Salary Range The salary range for our intern positions is as follows: Undergraduate Students: $25.00/Hour Graduate Students: $30.00/Hour Additionally, this role is eligible for the full range of benefit options listed above. Other Information PACCAR Parts is an eVerify Employer. PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability. PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement. Division Information PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world. This includes 21 distribution centers globally that support 2,300 dealerships and over 1,000,000 customers. Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers. Company Information PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines andalso provides customized financial services, information technology and truck parts related to its principal business. Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started! Nearest Major Market: Seattle Nearest Secondary Market: Bellevue Job Segment: Summer Internship, Six Sigma, Intern, Analytics, Supply Chain, Entry Level, Management, Operations #J-18808-Ljbffr PACCAR Technical Center
- PACCAR Parts is offering a Summer Internship in Customer Experience Analytics at its Renton, WA headquarters. The selected candidate will support the Vehicle Support Center with data-driven insights to optimize operations and strategic decision-making. You will work directly...Summer internshipInternshipRelocation package
- ...Description Job Description Vehicle Support Center Supervisor Location:... ...operational trends and customer feedback to improve processes... ...years of related professional experience; prior supervisory... ...and PowerPoint. ~ Strong analytical skills with the ability to...SuggestedTemporary workMonday to FridayFlexible hoursShift work
- PACCAR Parts in Renton, WA is offering a Summer Internship in Customer Experience Analytics. The role provides exposure to Customer Experience processes and... ...communication, organizational skills, and a proactive, team-oriented attitude. #J-18808-Ljbffr PACCAR Technical CenterSummer internshipInternship
$90.4k - $128.04k
...Lead a world-class technical support team as Supervisor at PACCAR Parts' 24/7/365 Vehicle Support Center (VSC). Based in Renton, Washington... ...leadership directly impacts customer success. Shift: Monday... ...MBA desired. ~3+ years of experience of related professional...SuggestedTemporary workMonday to FridayFlexible hoursShift work$90.4k - $128.04k
...Description Job Description Vehicle Support Center Supervisor Location:... ...and delivering exceptional customer support. This is an... ...strong leadership skills, analytical thinking, operational excellence... ...related field. ~3+ years of experience in operations, customer...SuggestedPermanent employmentTemporary workWork at officeMonday to Friday- ...Required Skills & Experience Bachelor’s degree in engineering, business... ...the ability to identify customer needs and transform them... ...in powertrain diagnostics, vehicle diagnostics, and software technical... ...will lead the Vehicle Support Center and support more than 20 VSC...Full timeMonday to Friday
$75k - $85k
...people who feel supported, challenged, and... ...000 depending on experience Responsibilities... ...to develop new customer accounts, advise... ...on service center capabilities, and... ...experience operating a vehicle with a valid,... ...preferred • Sharp analytical thinking and...For contractorsWork at officeLocal area$75k - $85k
...from people who feel supported, challenged, and... ...expected to develop new customer accounts, advise customers on service center capabilities, and... ...at least 3 years of experience operating a vehicle with a valid, unrestricted... ...preferredSharp analytical thinking and reasoning...Local area- ...The Global Capability Center (GCC) Commercial Capabilities... ...product strategy and analytics capabilities that... ....Key Responsibilities:Support client origination,... ...12 years of relevant experience, with significant experience... ..., productivity, customer experience, and enterprise...Full timeLive inWork at officeLocal area
- PACCAR Parts seeks a Summer Internship in Product Marketing at our Renton, WA headquarters. You... ...students pursuing Marketing, Business, Analytics or related fields, with strong communication... ...managers and a path to future opportunities. #J-18808-Ljbffr PACCAR Technical CenterSummer internshipInternship
$124k - $280k
...SectorNot ApplicableSpecialismData, Analytics & AIManagement LevelSenior... ...OpportunityAs a Contact Center Transformation - Senior... ...analytics, and AI to enhance client support and service excellence. As a... ...planning and execution of customer experience strategies- Utilizing AI...Full timeH1b$27.5 per hour
...Professional Summary The Customer Service Representative... ...skills to support customers in high-stress... ...in a fast-paced call center environment. Key Responsibilities... ...for commercial vehicles. Manage roadside assistance... ...a seamless customer experience. Support non-...Ongoing contractContract workTemporary workWork at officeShift work$124k - $280k
...SectorNot ApplicableSpecialismData, Analytics & AIManagement LevelSenior... ...OpportunityAs a Contact Center Transformation - Senior... ...analytics, and AI to enhance client support and service excellence. As a... ...planning and execution of customer experience strategies- Utilizing AI...Full timeH1b$27.5 per hour
...Description Job Description As a Customer Service Representative, you... ...and determine the type of support needed to arrive at a... ...calls, customer support, call center Top Skills Details case... ...Successful Backgrounds: Previous experience in customer service,...Contract workTemporary workShift work$24 per hour
...Customer Advocate We're looking for Customer Advocates... ...of customer-facing experience to build an exciting... .... Wellness program to support mental, physical and financial... ...to: Deliver vehicles straight to customers'... ...to be made in the summer heat) Ability to walk...Hourly paySummer workLocal areaShift workWeekday work$99k - $232k
...Strategy Consulting - Pharma Life Sciences Customer Analytics - Manager, you will specialize in... ...focused on enhancing the overall customer experience. You will analyze customer touchpoints... ...solutions, and offer guidance and support to help clients enhance their customer...Full timeH1b$148.7k - $201.2k
...10559368 | Amazon.com Services LLC Customer experience is at the heart of all we do at Amazon,... ...transform Amazon Customer Service from a cost center into a growth driver by building... ...application and hiring process, including support for the interview or onboarding process...Flexible hours- PACCAR Parts in Renton, WA is seeking a Summer Internship in Network Expansion to work with marketing teams and gain hands-on experience in network expansion and retail marketing.... ...are provided, along with relocation possibilities. #J-18808-Ljbffr PACCAR Technical CenterSummer internshipInternshipRelocation
$62k - $85.03k
...Summary As a PACCAR Parts Customer Center Specialist, you will deliver... ...useful insights. You will support essential drivers every day,... ...a plus but not required Experience with SalesForce or orther CRM... ...global leader in the commercial vehicle, financial, and customer...Contract workTemporary workFlexible hoursNight shift$17.5 per hour
...noticed and valued every day. Call Center Representative - Medicaid Member Support (Bilingual English/Spanish)... ...key role in delivering exceptional customer service and resolving complex customer... ...and deliver positive customer experience while meeting performance goals....Bi-weekly payHourly payMinimum wageFull timeCurrently hiringWork at officeRemote workVisa sponsorshipShift work$123.1k - $227k
...get the best candidate experience, please consider... ...humans with agents drive customer success together. Here... ...ImpactSupport the Customer Center of Excellence (CoE):... ...Collaboration: Support the customer's Agentic... ...transformation projects.Analytical Fluency: Strong ability...Full timeWork experience placementRemote workShift work$86.25k - $138k
...perspectives from our customers, communities and each... ...Impact This role exists so Vehicle Intelligence customers... ...Sales, Marketing, and Support. You also help hold... ...around adoption, experience, and long-term product... ...systems-thinking and analytical abilities, with enough...Work experience placement$121.4k - $237.36k
...build context-driven analytics and GenAI/agentic systems... ...across operations and customer domains, redefining... ...primarily tied to contact center interactions, self‑... ...and AI‑enabled customer experience. The individual acts... ...able to identify and support AI‑enabled opportunities...Permanent employmentFull timeLocal area$35 - $37 per hour
...Description Our client is seeking two Vehicle Support Specialists to join their Technical... ...role requires strong diagnostic skills, experience interpreting vehicle data, and the ability... ...conditions. Job Duties: Review customer concerns, repair information, and troubleshooting...Full timeContract workTemporary workWork at officeRemote work$29.68 - $41.08 per hour
.... Required Qualifications: 1 year of customer service experience involving a multi-line phone system with... ...benefits are uniquely designed to support you and your family in staying well,... ...Olympia); emergency rooms and specialty centers in Redmond (East King County) and the...Minimum wageFull timeLocal areaShift work$29 - $31 per hour
...around you. Thriving in a supportive team environment that... ...accomplish this through teamwork, customer partnerships, passionate experts... ...a positive customer experience and serves as on-site customer... ...requires occasional rental of vehicles or booking of hotel rooms for...Hourly payImmediate startShift workNight shift$137.5k - $221.5k
...an Associate Director, Customer Care Real-Time... ...enablement capabilities supporting a complex, multi-channel... ...for balancing customer experience, Team Member experience... ...Time Management, Command Center operations, or large-... ..., predictive analytics, AI-enabled decision support...Local areaFlexible hours- ...Customer Success Manager We're looking for a Customer... .... Prior recruiting experience is helpful, but not required... ...with our Product, Support, Implementation, and... ...This role sits at the center of that mission. The... ...stakeholders. Analytical mindset You can interpret...Flexible hours
- ...self-service, contact center, and/or field service... ...strategies to improve customer loyalty, retention, and... ...from across Deloitte to support client... ...We excel in customer experience, marketing strategy, commercial... ...design, and customer analytics. Join us to drive impactful...Seasonal workLocal areaVisa sponsorship
$183.4k - $322.1k
...to help clients improve customer, employee, and business... ...self-service, contact center, and/or field service customer experiences for Consumer clientsPartnering... ...roadmaps, and supporting business casesConnecting... ...product, engineering, and analytics leadersStructured...Seasonal workLocal areaVisa sponsorship
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