Part-Time Retail Supervisor

Retail SupervisorLocation: Boston, MACompensation: $18.50-$22.50 per hour (dependent on experience)Do you love leading by example? Creating spaces where people feel welcome, supported, and inspired to step outside?At Fjällräven, our mission is to help people feel at home in nature. That goes beyond great gear; it's about meaningful conversations, shared knowledge, and a store culture rooted in sustainability, curiosity, and care. As a Retail Supervisor, you play a key role in bringing that mission to life.You'll serve as a trusted keyholder and shift lead, guiding the sales floor, supporting daily operations, and helping teammates do their best work. Through thoughtful leadership and genuine guest connection, you'll help ensure every interaction reflects the values we live by.Come walk with us.What We OfferClick here to learn more about Fjallraven benefits, including:401(k) with employer match to support your long-term financial wellbeingGenerous paid time off to rest, recharge, and get outsideProduct discounts and access to Fjällräven outdoor eventsA strong commitment to sustainability, quality craftsmanship, and responsible business practicesWhat You'll DoAs a Retail Supervisor, you'll partner closely with the Store Manager and store team to support performance, culture, and communityLeadership & Guest ExperienceLead by example on the sales floor, coaching and motivating teammates to deliver exceptional serviceBring Fjällräven's GUIDE service standards to life by welcoming, educating, and inspiring guestsFoster a positive, collaborative team culture grounded in respect, learning, and shared purposeStore Operations & Keyholder ResponsibilitiesOpen and close the store as a trusted keyholder, supporting cash handling, store readiness, and daily transitionsSupport operational excellence, including inventory accuracy, stock organization, and visual standardsHelp ensure a safe, secure, and compliant store environmentSustainability & CommunityModel sustainability in action, sharing programs like the Arctic Fox Initiative with guests and teammatesSupport community engagement through store events and local partnerships that reflect Fjällräven's valuesRepresent the brand with authenticity, curiosity, and care, both in and beyond the storeWhat Makes You a Great FitYou're someone who enjoys problem-solving, staying organized, and working with people. You find purpose in helping others succeed, whether that's a teammate learning something new or a guest heading out on a new adventure feeling confident and prepared.You bring:Prior experience in retail or customer serviceLeadership skills rooted in trust, example, and collaborationA strong track record of delivering thoughtful, memorable guest experiencesClear communication, organization, and time-management skillsPassion for the outdoors, sustainability, and continuous learningComfort using retail systems (POS, inventory tools), or a willingness to learnAbout UsFjällräven is a global outdoor brand committed to sustainability and connecting people to nature. We're more than a store; we're a community of outdoor enthusiasts who believe knowledge, craftsmanship, and genuine service can create lifelong memories. Together, we help people feel confident, cared for, and at home in the outdoors.Interested? Tell us what excites you about this opportunity, and how your leadership style aligns with Fjallraven's mission.Please complete our brief online application and help others feel at home in nature!Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive. This employer participates in E-Verify. Click here to view the E-Verify, Right to Work, and other U.S. employment notices.