Truck Service Advisor

Truck Service AdvisorinMontgomery, NYatTravelCenters of AmericaDate Posted: 7/29/2022Job SnapshotEmployee Type: Full-TimeLocation: Montgomery, NYExperience: Not SpecifiedDate Posted: 7/29/2022Job DescriptionAs a Truck Service Advisor you will assist customers throughout the buying process, coordinating and providing information to complete a satisfactory repair transaction. TA and Petro personnel are required to have extensive knowledge of the products we sell and the services we provide. Qualified candidates must have a neat clean appearance, a great attitude and willingness to work flexible schedules. Prior related experience is helpful but is not required to be hired. TSAs will learn a working knowledge of shop repair policy and procedures and be willing to assist when needed. A qualified candidate will spend a significant amount of time at the sales counter and is expected to be a sales leader. A Truck Service Advisor learns the necessary policies and procedures, paperwork and people-work required to operate the shop. TSAs must be an expert in the art of customer service and be willing to do whatever it takes to satisfy the customer.