Ophthalmic Technician

Ophthalmic Technician

Southwest Health

1 Positions

ID: 90979

Posted On 05/11/2026

Refreshed On 08/12/2026

Job Overview

Requirements

• High school diploma or GED required.

• Prior experience in medical or ophthalmic/optometric field preferred.

• Prior experience in Epic EHR preferred.

Work Hours

We are seeking a full-time (36 hours/week) Ophthalmic Technician to work weekdays, 7:30am- 5:00pm.

Job Summary

Providing ophthalmic treatment and preventative outpatient care to all age populations working in collaboration with the ophthalmologist.

Essential Job Functions and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

1. Manages patient flow and performs rooming standards.

2. Assists providers in the examination and treatment of patients.

3. Performs and documents visual fields, OCTs, NCTs, and other testing as ordered by OD’s and MD’s.

4. Escorts patients to other areas of the department for completion of the examination.

5. Collects and records accurate telephone information and relays it to provider or technician.

6. Basic computer scheduling, rescheduling, canceling and coordination of appointment.

7. Provides patient education under direction of provider.

8. Neutralizes and records spectacle prescription by the means of an automatic or manual lensometer.

9. Initiates documentation of the patient’s chief complaint, history of present illness, review of systems and all pertinent ocular findings accurately and in accordance with compliance guidelines. Measure and record vital signs including blood pressure, pulse and respirations. Document medication and allergies, including reactions. Administer topical ophthalmic and oral medications at the direction of the provider.

10. Performs and documents additional ancillary testing procedures including facial abnormalities associated with eye problems, records gross external abnormalities from the examination, performs potential acuity measurement (PAM) and brightness acuity test (BAT) and records information and all other patient services as requested by the ophthalmic provider.

11. Performs testing to include visual acuity measurement, stereo vision testing, color vision testing, automated or manual lensometry and keratometry, measurement of intraocular pressure (IOP) by use of NCT, Tonopen or Goldman, check pupillary size and response to direct and consensual light.

12. Screen patients and calls for emergency/urgent situations; obtain pertinent information for provider.

13. Must have a good general knowledge of contact lenses.

14. Assist ophthalmologist in laser (YAG, ARGON or EXCIMER), injection, and other procedures by preparing equipment and assisting patients for position and comfort, record surgical information required.

15. Coordinate scheduling surgeries with patients, including scheduling pre and post-op appointments

16. Support surgical operations through preoperative coordination tasks, including collecting surgeon documentation, facilitating lens orders, and ensuring readiness for on-time procedures

17. Obtain prior authorizations for patient surgeries

18. Enter surgical orders in EHR

19. Performs additional medical responsibilities assigned by the provider, who supervises and assumes legal responsibility for these actions.

20. Orders and maintains supplies and material needed in the assigned work area.

21. Cleans exam rooms at the end of the day and check inventory for expired items.

22. Adheres to Southwest Health’s value-based behavior standards.

23. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.

24. Performs other duties and responsibilities as requested or required.

Other Duties Include, but not limited to:

1. Perform reception and optical record duties as appropriate.

2. Assess and record visual acuity

3. Neutralizes records spectacle prescription by the means of a lensometer, manual or automatic.

4. Educate patients on the important aspects of eye care by explaining the principles of basic eye care and testing procedures being performed

5. Assist in dispensing contact lenses and frames

6. Perform frame adjustments and repairs

7. Assist patients in ordering glasses and/or contacts.

8. Collect payments

Contact Information

Southwest Health

Attn: Human Resources

1400 Eastside Rd

Platteville, WI 53818

Phone: View phone number on click.appcast.io

Email: [email protected]

Fax: View phone number on click.appcast.io

We believe that together we can change lives, and we anticipate your life will change in the process. If you aspire to help others find hope and live better, we invite you to submit your application below.

Benefits

Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.

Primary Contact

13894

Miranda Koch

HR Generalist, Human Resources

View phone number on click.appcast.io

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

True

Job Details

Location

Platteville, WI

Shift

First Shift

Job Type

Employee

Full/Part

Full Time

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

PTO (Paid Time Off)

Qualifications

Education

High School/GED

Company ID

1250

Job REQ #

# Positions

1

Start Date

20260511

End Date

20270331

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Southwest Health

About the Company

Southwest Health is a non-profit healthcare system offering southwest Wisconsin a range of services within our various facilities. Our locations include a hospital and clinic in Platteville, Southwest Health Behavioral Services, a clinic, Eye Center, and rehab services facility in Cuba City, Darlington, and Kieler Wisconsin.

We are a model healthcare organization that provides the highest quality at the lowest possible cost to create healthier communities. The Joint Commission has awarded Southwest Health a full accreditation as a Health Care Organization because we strive to provide the best care possible and prove it by meeting the Joint Commissions' standards for high-quality care. Southwest Health has been named a Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. These awards and the awards won in the past, speak to the commitment Southwest Health has for safety, patient experience, and creating a healthier southwest Wisconsin. This accreditation marks Southwest Health' fourth consecutive year of receiving the Guardian Excellence award for inpatient Patient Experience.

Southwest Health features four family medicine clinics, four Eye Center locations, Birth Center, a specialty services with cardiology, ENT, and Interventional Pain, a state-of-the-art Orthopedic Institute housing physical, occupational, and speech therapies, and 24-hour emergency services, to name just a few.