Information Systems Engineer

Job Summary We invite you to join our modern and forward-thinking IT group in the Data Coordinating Center at the University of Utah. Our team includes systems administrators, business intelligence developers, full stack software developers, data architects, IT project managers, and technical support analysts. We partner with faculty and staff to accelerate the translation of clinical research to the bedside, ensuring technology aligns with business needs. The Data Coordinating Center’s IT group has an immediate need for an Information Systems Engineer. This position reports directly to the IT Supervisor and plays a pivotal role in upholding and enhancing the technical framework of our research data center, which operates continuously to support critical research activities. To learn more about the Utah DCC visit Essential Functions Maintains data center hardware throughout its lifecycle, including installation, configuration, firmware updates, troubleshooting, repair coordination, and decommissioning to ensure reliability and performance. Manages virtualized environments, administering hypervisor platforms and host systems, including firmware management, capacity planning, performance tuning, troubleshooting, and hardware lifecycle support. Designs and implements secure, resilient system environments tailored to customer requirements and feedback. Provides technical leadership and mentorship to systems administrators and junior engineers, fostering knowledge sharing and professional development. Conducts root cause analysis of complex system issues, identifying systemic improvements and long-term solutions. Performs maintenance, updates, and upgrades for servers, desktops, and specialized applications to ensure optimal performance, reliability, and alignment with operational needs. Manages Active Directory, including group policy and preference settings, to ensure secure and efficient user access control. Administers database and web services, offering end-user support to facilitate smooth operations and accessibility. Implements security tools and strategies, planning and executing rollouts to strengthen system defenses. Monitors system performance and health, proactively identifying and addressing potential issues to prevent disruptions. Executes additional responsibilities as needed, adapting to evolving departmental IT requirements and projects. Information Systems Engineer, III Design, develop, maintain, and support technical infrastructure that includes network, hardware, database and/or system software components. Conduct analysis of organization’s business problems and lead the evaluation, development, and recommendation of specific technology products and platforms to provide cost-effective solutions that meet business and technology requirements. Research and design best-fit infrastructure, network, database, and/or security architectures. Guide configuration, debugging, and support for infrastructure and ensure all quality and change control standards are met. Assist with root cause investigations and provide recommendations for preventative measures. Proactively address gaps with existing support processes, documentation, etc., and prioritize accordingly. Conduct complex, important work under minimal supervision and with wide latitude for independent judgment. Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience. Information Systems Engineer, IV Design, develop, maintain, and support technical infrastructure that includes network, hardware, database and/or system software components. Conduct analysis of organization’s business problems and lead the evaluation, development, and recommendation of specific technology products and platforms to provide cost-effective solutions that meet business and technology requirements. Research and design best-fit infrastructure, network, database, and/or security architectures. Guide configuration, debugging, and support for infrastructure and ensure all quality and change control standards are met. Assist with root cause investigations and provide recommendations for preventative measures. Proactively address gaps with existing support processes, documentation, etc., and prioritize accordingly. Recognized as subject matter expert and advanced individual contributor professional. Requires specialized skill set. Conduct highly complex work, unsupervised and with extensive latitude for independent judgment. Requires a bachelor’s (or equivalency) + 8 years or a master’s (or equivalency) + 6 years of directly related work experience. Minimum Qualifications Equivalency statement: 1 year of higher education can be substituted for 1 year of directly related work experience. Preferences Strong preference for AWS expertise. Minimum of 7 years experience in Systems Administration or Systems Engineering. Experience managing data center hardware, including servers, storage, and networking equipment, across the full lifecycle. Comprehensive experience with Microsoft Windows server and desktop operating systems. Strong background in database management. Experience with VMware, Remote Desktop Services, storage management systems, and server hardware. Experience utilizing CI/CD and IaC technologies such as Jenkins, Gitlab, Terraform, Cloudformation. Possession of relevant certifications such as A+, MCSE, CCNA, Network+, ITIL or others. Working knowledge of Windows server infrastructure and Active Directory, DNS, GPO, TCP/IP, SMTP. Experience with administration of web servers including IIS, Apache, Tomcat. Experience with administration and deployment of web applications running on Java, ASP.NET. Experience with virtual technologies. Experience with SSIS, SSRS, SSAS. Experience with SharePoint. Experience with MSSQL, PostgreSQL, MySQL. Experience with Confluence / JIRA. Experience with Linux environments. Experience with enterprise backup and recovery solutions (e.g., Veeam, Backup Exec). Benefits Learn more about the great benefits of working for University of Utah at benefits.utah.edu. This position may require the successful completion of a criminal background check and/or drug screen. EEO Statement Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. Inquiry about the application of Title IX and its regulations may be referred to the Title IX Coordinator, the Department of Education, Office for Civil Rights, or both. #J-18808-Ljbffr