Night Manager - Hilton Anaheim

Night Manager – Hilton Anaheim Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! The Hilton Anaheim is searching for a Night Manager to join the team. The newly renovated hotel has 1,574 rooms and is located in the heart of California's famous Orange County, adjacent to the Anaheim Convention Center and steps from the Disneyland Resort. The Ideal Candidate Will Possess Minimum 3 years of front office management Proficiency in On-Q Experience managing a 500+ room hotel Experience managing a union hotel is highly preferred Responsibilities Manage daily hotel operations: oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance Delight our guests: bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner Assist across departments: train, supervise, evaluate and discipline overnight staff; maintain overall supervision of all night shift team members Monitor the property: conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly Facilitate team knowledge: provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions Track and improve performance: monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed Inspire and develop the team: supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment Use on‑property PMS system: balance accounts, run reports, verify postings, distribute accounts, and perform other necessary tasks Qualifications At Hilton, our core values guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality, acting with integrity and doing the right thing, inspiring others through leadership, believing that teamwork drives the best outcomes, owning accountability, and focusing on the now with urgency and discipline. Benefits Incredible travel perks – 110 nights of deeply discounted travel, with room rates as low as $40/night at our world‑class hotels through the Go Hilton travel program Employee stock purchase program – invest in Hilton shares at a 15% discount Paid parental leave for eligible team members, including partners and adoptive parents Personalized caregiving support – dedicated caregiving concierge services Crisis concierge – a single, compassionate point of contact for practical and emotional support in times of loss Mental health resources – free counseling and support through the Employee Assistance Program (EAP) Generous paid time off (PTO) Health & welfare benefits – comprehensive plans covering checkups, dental cleanings, and new glasses Retirement plans for financial security Benefits availability may vary depending on location and are subject to specific program terms and conditions. #J-18808-Ljbffr Hilton