ServiceNow Developer
General Dynamics
Servicenow Developer
USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.
Responsibilities for this position include:
- Developing ServiceNow standard workflows and providing ITSM system administration, maintenance, configuration, and customization to ensure previously developed customizations continue to function and stay current with USSTRATCOM's organizational and workflow changes.
- Maintaining and supporting enterprise IT dashboards that integrate information from multiple systems.
- Supporting software upgrades, system troubleshooting, and fulfillment of access and applicable change requests.
- Liaises with the architect team to ensure that services are properly mapped and are implemented according to service design.
What you'll need to succeed:
- Technical training, certification(s) or degree, 5+ years of experience
- Masters degree is desired
- Security clearance level: Must have a current/active Secret clearance with the ability to obtain TS/SCI status
- Required certifications: ITIL 4 Foundation; CISSP-ISSAP or CISSP-ISSEP
- Location: Offutt AFB, NE
GDIT is your place:
- Full-flex work week to own your priorities at work and at home
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
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