Host/Greeter

Amaterra Kitchen & Social Club Restaurant Host

The Restaurant Host is responsible for creating a welcoming first impression for guests at Amaterra Kitchen & Social Club. This position manages guest arrivals, reservations, seating arrangements, and communication with service team members to ensure a smooth and enjoyable dining experience. The ideal candidate is personable, organized, attentive to detail, and committed to providing exceptional guest service.

Responsibilities

• Greet guests promptly and warmly upon arrival and provide a professional, welcoming first impression.
• Manage reservations, waitlists, and seating arrangements to support efficient restaurant operations.
• Escort guests to their tables and provide menus while communicating relevant information about the dining experience.
• Coordinate with servers, bartenders, and management to maintain balanced seating and timely service.
• Answer phone calls, respond to guest inquiries, and assist with reservation requests.
• Communicate wait times, special requests, and seating preferences accurately and professionally.
• Monitor the dining room entrance and guest flow to ensure an organized and welcoming environment.
• Assist with guest concerns and promptly communicate issues to the appropriate manager.
• Maintain the cleanliness, organization, and presentation of the host stand, entryway, and dining areas.
• Support opening, closing, and side-work duties as assigned.
• Follow established service standards, reservation procedures, and company policies.
• Perform other related duties as assigned.

Qualifications

Follow all company policies, health regulations, sanitation standards, and safety procedures.

• Strong communication, interpersonal, and organizational skills.
• Professional appearance and a friendly, guest-focused attitude.
• Ability to multitask and remain composed in a fast-paced environment.
• Basic computer skills and the ability to learn reservation and point-of-sale systems.
• Ability to work collaboratively with team members across restaurant departments.

High school diploma or equivalent preferred.

Must be a United States citizen or possess a valid work permit.

Ability to work flexible schedules, including weekends, holidays, and evenings as needed.

Ability to stand and walk for extended periods.

Ability to move throughout the restaurant and assist with light service-related tasks.

Ability to bend, reach, and lift supplies as needed, with or without reasonable accommodation.

CoralTree Hospitality