Field Service Engineer 2 - Weekend Shift

Intuitive Surgical

Field Service Engineer 2 at Intuitive Surgical in Indianapolis provides installation, maintenance, troubleshooting, and repair services for surgical systems across an assigned territory. The role requires weekend shift availability, extensive travel, and expertise in electro-mechanical systems with strong customer service skills.

Responsibilities

Install, troubleshoot, diagnose, and repair Intuitive surgical products per procedures and timeframes
Perform scheduled maintenance including inspections, preventive care, software updates, and system upgrades
Conduct product training sessions at facilities, training centers, and hospitals
Document service activities, maintain records, and submit comprehensive reports and administrative forms
Manage assigned territory including customer relationships, system configurations, and quarterly assessments

Requirements

Proven troubleshooting experience with electro-mechanical systems
Ability to travel up to 70% and reside within 30 miles of assigned territory
Willingness to work flex, second, or weekend shifts as required
Valid driver's license with clean driving record
Ability to lift 75 lbs. and move objects up to 1,200 lbs.
Vendor credentialing approval and vaccination compliance for operating room access
1-3 years field service experience preferred; associate's degree or equivalent preferred

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Vacancy posted 3 days ago

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