General Liability Adjuster

Role Description

To investigate and adjust property and casualty claims, both residential and commercial, with little to no supervision.

Essential Functions and Responsibilities

• Inspects claims and contacts involved parties in a timely manner.
• Investigates circumstances of claim(s) as required for coverage determination, cause, and compensable damages/reserves.
• Examines insurance policies and other records to determine insurance coverage.
• Prepares estimates for cost of repair and/or replacement.
• Conducts interviews with claimant and witnesses regarding submitted claim(s).
• Negotiates and settles both 1st and 3rd party claims.
• Addresses salvage and subrogation as required by the client.
• Maintains client relationships to assure repeated business referrals.

Additional Functions and Responsibilities

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

Qualifications

• Bachelor's degree from an accredited college or university preferred.
• IIA-AIC designation required.
• Appropriate state adjuster license is required.
• Two (2) years of related experience or equivalent combination of education and experience required.
• Strong oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Demonstrated commitment to timely reporting.
• Strong customer service skills.
• Strong interpersonal skills.
• Attention to detail and accuracy.
• Good time management and organizational skills.
• Ability to work independently or in a team environment.
• Ability to meet or exceed Performance Competencies.

Requirements

Mental

• Clear and conceptual thinking ability.
• Excellent judgment and discretion.
• Ability to handle work-related stress.
• Ability to handle multiple priorities simultaneously.
• Ability to meet deadlines.

Physical

• Must be able to stand and/or walk for long periods of time.
• Must be able to kneel, squat or bend.
• Must be able to work outdoors in hot and/or cold weather conditions.
• Have the ability to climb, crawl, stoop, kneel, reaching/working overhead.
• Be able to lift/carry up to 50 pounds.
• Be able to push/pull up to 100 pounds.
• Be able to drive up to 4 hours per day.
• Must have continual use of manual dexterity.

Auditory/Visual

• Hearing, vision and talking.

Benefits

• Reasonable accommodations considered when applicable and appropriate.