Technical Architect

Senior Application Engineer – Overview Charlotte, NC | 10 - 15 years of experience Salary Range: $140,000- 150,000 a year Responsibilities Independently analyze, troubleshoot, and resolve complex production incidents, including performance issues, data discrepancies, and system failures. Perform deep root cause analysis (RCA) for recurring issues and document findings with corrective and preventive actions. Collaborate with L1/L2 support teams to guide issue triage, escalation, and resolution. Act as a strong hands‑on .NET developer, capable of debugging application code, identifying defects, and implementing fixes. Analyze application logs, stack traces, memory dumps, and thread dumps to diagnose issues. Develop and deploy code fixes, patches, and enhancements with minimal production impact. Ensure adherence to coding standards, secure coding practices, and performance best practices. Write and analyze complex Oracle SQL queries to investigate data issues, validate business logic, and troubleshoot production defects. Perform data analysis and reconciliation to resolve data integrity and processing issues. Identify and tune inefficient SQL queries and database interactions impacting application performance. Work closely with DBAs on indexing strategies, execution plans, and database‑related incidents. Qualifications Bachelor of Computer Science Benefits Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Location Charlotte, NC #J-18808-Ljbffr