Customer Service Associate I

Responsibilities Assist customers with questions and recommendations Manage sales transactions while working an assigned cash register Maintain security of cash and protect company assets Keep the store well stocked and recover merchandise Receive merchandise and help with unloading trucks and stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment by maintaining professional, friendly interactions with customers, associates, and leaders Maintain the cleanliness of the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned Skills and Experience High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem‑solving and decision-making skills are required Perks and Benefits We offer a wide variety of rewards to support your health, wealth, and mental well‑being. In addition to medical, pharmacy, dental, and vision insurance, we offer the following: Employee Assistance Program Retirement plans Educational Assistance and many more Here, you’ll have the opportunity to connect with people every day - creating memorable experiences for our customers while also building a career that can take you anywhere. Join our team and see where your journey can take you. We’re invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career. Equal Opportunity Employer We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Legal Information This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties. Incumbents will follow any other instructions and perform any related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at‑will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. #J-18808-Ljbffr