Hands-On IT Support Technician — First-Call Resolution
Cherry Creek Schools
Cherry Creek Schools is seeking an IT Support Specialist to provide day-to-day technical service and user assistance for district hardware and software. The role handles help desk calls, emails, and tickets, analyzes problems, manages user accounts, and helps maintain system security. It requires hands-on troubleshooting and escalation when needed. Responsibilities include supporting computers, printers, peripherals, and audiovisual equipment, plus contributing to end-user documentation. #J-18808-Ljbffr Cherry Creek Schools
- ...compounds. RESPONSIBILITIES: The IT Support Technician I: Provides first-line technical support for... ..., and first-contact resolution. Identifies recurring... ...Participates in rotational on-call coverage and collaborates... ...Office environment requiring hands-on technical support....SuggestedWork at officeRelocation
- ...skilled and motivated IT Service Desk Technician to join our on-... ...Technology team supporting warehouse and... ...and requires a hands-on professional... ...RESPONSIBILITIES Serve as the first point of contact... ..., and resolutions in the IT... ...weekends, or on-call rotations during...SuggestedFull timeAfternoon shift
- ...can trust. Our plants are hand-grown in carefully controlled... ...Remote Role Summary: The IT (Information Technology)... .... They will be focused on First Contact Resolution of all inbound support tickets from Trulieve Departments... .... Answer incoming support calls from grow, production and...SuggestedLocal areaRemote workFlexible hoursAfternoon shift
- **Summary:** Provide first-line support to all end users of IT services through technical and... ...ticket submission, phone calls, Microsoft Teams and... ...taken through to the final resolution. • Communicate with team... ...movements of the wrists, hands, shoulders and/or fingers...SuggestedFull timeWork at office
- ## Bilingual Call Center Representative (English/Spanish... ...services organization, supporting agents across the... ...issues, and provide timely resolutions.* Communicate company... ...skills and a customer-first mindset* Ability to build... ...across the country.* Hands-on exposure to insurance...SuggestedWork at officeLocal area
$33.1 - $50.96 per hour
...you matter. Your Impact The IT Support Technician V is the senior-most individual... ...success through the first 90 days. They are also the designated... ...for board meetings, all-hands, QBRs, and MBRs; maintains strict... ...- driving problems to resolution without being asked - paired...Hourly payFor contractorsWork experience placementWork at officeRemote workMonday to Friday- ...directly with our florists to hand‑arrange and deliver every bouquet... ..., email, and chat sessions in support of various application... ...hardware via phone/email/chat Log calls into the Call / Problem Tracking... ...department for effective call resolution and production Provide...Hourly payWork experience placementLocal areaWorldwide
- ...Pamlico County Job Description IT Support Technician Department: Information... ...Support Technician provides first- and second-line technical support... ...recurring issues and resolutions in the ticketing system for... ...occasional after-hours or on-call support for critical outages...Casual workWork at officeAfternoon shift
$32 - $35 per week
...Technical Support Associate Location: San... ...When it comes to IT solution providers,... ...only one: Zones – First Choice for IT. TM... ...a data center and call center environment,... ...Drive tickets to resolution. Update tickets... ...changing environment. • Hands-on experience with...Contract workWork at office$25 per hour
...Intelligence & Operations Support (MIOS) could be the... ...Answering calls, executing request fulfillment... ..., and maintenance of IT systems. Provides first-level problem... ...identification, diagnosis, and resolution of problems.... ...skills in addition to hands-on experience in the...Work at officeLocal areaRemote work- ...Everus, employees come first. We provide great... ...-level service desk IT support for personal computer... .... Assists help desk technician I in best practices,... ...works to provide resolution while maintaining call ownership to ensure... ...skills. Knowledge and hands-on experience in customer...Temporary workFor contractorsWork at officeLocal areaRemote workMonday to FridayFlexible hours
- ...Analyst to serve as the first point of contact for... ...friendly, and effective IT support. You will troubleshoot... ...each issue through to resolution. SOP & KB Usage: Follow... ...Prior experience in a call center, help desk, or technical... ...and leadership roles. Hands-on training in...Hourly payFull timeWork at officeLocal areaRemote workOverseas
$26.84 - $33.55 per hour
...of PTO earned within first year + 12 paid... ...and County of Denver supports a hybrid workplace model... ...locations for service calls. Who We Are & What... ...city agencies. As an IT Desktop Support Technician II, you will provide... ...complex incident resolutions. As the IT Desktop Support...Full timeWork at officeLocal area- ...SCHEDULE: Link to Educational Support Personnel Compensation PAY... ...including answering help calls, email messages and tickets,... ...position. Employees will perform hands-on troubleshooting, repair,... ...training as well as provide first call resolution for technical problems....Work at officeFlexible hours
- ...to join a growing IT operations team responsible... ...-quality technical support across modern... ...will serve as the first point of contact for... ...incidents, resolutions, and troubleshooting... ...Participation in on-call support rotations outside... ...3 engineers and hands‑on experience with...Full timeWork at office
- IT Voice in Birmingham is seeking a Tier 1 Technician to install, maintain, test, and repair systems and networks in... ...Birmingham metro area, providing first-level support to customers and ensuring... ...willingness to participate in on-call rotations for a hybrid work setup...
- IT Service Desk Agent I The IT Service Desk... ...provides level 1 support to organizations by answering, calls, chats, and e-mails... ...documents issues to be handed off to an... ...effective and timely resolution of users’ problems,... ...service Serving as first point of contact for...Work at officeLocal areaRemote workHome officeShift workNight shift
- ...time delivery, Votaw supports some of the world’s most... ...ground vehicles. The IT Support Technician is the local point of... ...management, and hands-on assistance across... ...Essential Functions) First-line IT support across... ...support response and resolution SLAs across all shifts...Local areaAll shiftsShift work
$19 - $22 per hour
...in the United States, supporting more than 29,000 electronic... ...in-bound service calls, troubleshooting issues... ...appropriate guidance to resolution Dispatch service calls to Amusement Technicians to address and/or resolve... ...Continually required to utilize hand and finger dexterity,...Hourly payLong term contractFull timeTemporary workPart timeLocal areaShift work$29.1k - $41.6k
...receive an alert: Healthcare Call Center Representative - Remote... ...Remote at Gainwell, you will support the Ohio Fiscal Intermediary account... ...or concerns during the first interaction whenever possible... ...and determine the appropriate resolution What you should expect in this...Full timeWork at officeRemote workMonday to FridayFlexible hours- ...III- Epic Beaker CP/AP Support Analyst (Job ID: 12318)... ...Technology Department : IT EPIC Job Type : Full... ...Holiday Requirements : No On Call Requirements : Yes The... ...monitoring, issue resolution, interface support, testing... ...certification and has hands‑on experience...Full timeLocal areaMonday to FridayShift workWeekend work
$22 per hour
...Bilingual Call Center Representative Status: Temporary through... ...selected candidates will spend their first 3 to 4 weeks training together... ...experience in complaint resolution and incident management. ~... ...access to a range of benefits and support programs based on assignment...Permanent employmentTemporary workLocal areaImmediate startFlexible hours$16 per hour
...starting on day one, designed to support your life both in and out of... .... Responsible for providing first-level service to all... ...routing of all Customer Care calls as offered in various forms (... ...Performs first call technical resolutions via the technical understanding...Hourly payTemporary work- ...in a shared memory of every call, email, and conversation... ...connect with customers. Most support roles are about closing tickets... ...problems end to end, from first message through resolution, escalating to engineering... ...in B2B SaaS support Hands-on experience with CRMs, Claude...Flexible hoursShift work
- ...to the business. Healthcare Call Center Representative Location... ...you will provide comprehensive support and information to members, providers... ...member inquiries. Problem Resolution: Analyze and evaluate... ...KPIs, including call handling, first call resolution, and member retention...Remote jobHourly payWork from home
$17.07 - $21.34 per hour
The Call Center Representative is responsible for ensuring all incoming homeowner, lender, and third party calls, consistently receive... ...regarding various tax inquiries for outsourced customers at first resolution. Responds to customer calls and/or email requests to provide...$17.5 per hour
...accommodation or an alternative application process. Call Center Representative Full-Time Pullman,... ...0 p.m. Primary Accountability Serves as first point of contact by answering incoming... ..., and lift up to 25 lbs. Requires good hand-eye coordination, reach with arms & hands,...Full timeTemporary workWork at officeMonday to Friday$20.5 per hour
Overview Our Call Center (internally known as the Member Solutions... ...your career with a robust, supportive and community-driven... ...Classroom training onsite for the first 12 weeks of employment. Continuous... ...issues to ensure timely resolution. Educate members on available...Work at officeWork from homeMonday to Friday2 days per week$16.25 - $17 per hour
...serve as an advocate for our guests by responding to phone calls, emails, and online feedback, helping resolve concerns, and... ...Assist guests with placing orders over the phone. Provide first-contact resolution whenever possible. Review, investigate, and respond to guest...Base plus commissionHourly payFull timePart timeWork at officeShift workWeekend work- Andretti Global is seeking a Help Desk Technician to provide front-line technical support for employees and business... ...onsite work and involvement in on-call after-hours support during race weekends... ...Microsoft 365, Windows, macOS/iOS, and IT security practices. #J-18808-...Weekend work
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