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Hands-On IT Support Technician — First-Call Resolution

Cherry Creek Schools

Cherry Creek Schools is seeking an IT Support Specialist to provide day-to-day technical service and user assistance for district hardware and software. The role handles help desk calls, emails, and tickets, analyzes problems, manages user accounts, and helps maintain system security. It requires hands-on troubleshooting and escalation when needed. Responsibilities include supporting computers, printers, peripherals, and audiovisual equipment, plus contributing to end-user documentation. #J-18808-Ljbffr Cherry Creek Schools

Vacancy posted 2 days ago
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