HVAC Helper, Facilities

HVAC Helper, Facilities

The HVAC Helper provides essential support to HVAC Technicians in the maintenance, repair, and installation of heating, ventilation, air conditioning, and refrigeration systems across Lipscomb University's campus. This position performs hands-on work assisting with service calls, preventive maintenance, equipment installations, and emergency repairs to ensure reliable operation of climate control systems that support the university's academic mission and residential community. The HVAC Helper works under the supervision of HVAC Technicians and contributes to efficient facilities operations through dependable technical support and physical labor.

Primary Responsibilities:

Maintenance and Repair Support

• Assist HVAC Technicians with preventive maintenance on heating, ventilation, air conditioning, and refrigeration equipment
• Support routine inspections of HVAC systems across campus facilities
• Replace filters, belts, motors, and other components under supervision
• Help identify and diagnose equipment malfunctions and system inefficiencies
• Assist with emergency repairs and respond to service calls as directed
• Support seasonal equipment start-ups and shutdowns
• Perform routine cleaning and maintenance of HVAC equipment and mechanical rooms

Installation and System Work

• Assist with installation of new HVAC equipment and system components
• Help with ductwork installation, modification, and repair
• Support piping work for refrigerant lines, condensate drains, and water systems
• Assist with brazing, soldering, and pipe fitting under supervision
• Help with equipment rigging, moving, and placement
• Assist with system balancing and commissioning activities
• Support renovation and construction projects requiring HVAC work as needed

Technical Operations Support

• Read and interpret blueprints, schematics, technical manuals, and work orders
• Assist with testing and adjusting thermostats, dampers, valves, and control systems
• Support refrigerant recovery, recycling, and charging operations under supervision
• Help troubleshoot field-connected devices including controllers and sensors
• Use diagnostic tools, meters, gauges, and testing equipment as directed
• Assist with documentation of system specifications and maintenance records
• Support building automation system operations

Tools, Equipment, and Facility Support

• Use and maintain hand tools, power tools, and specialized HVAC equipment properly
• Maintain cleanliness and organization of work areas, shop, and service vehicles
• Assist with inventory management of parts, supplies, and materials
• Transport tools, equipment, and materials to job sites
• Load and unload equipment and supplies from vehicles
• Maintain personal tools and equipment in good working condition
• Support other trades and facilities staff as needed

Safety and Compliance

• Follow all safety protocols, procedures, and regulations
• Wear required personal protective equipment (PPE) at all times
• Comply with EPA regulations regarding refrigerant handling
• Participate in safety training and toolbox talks
• Report unsafe conditions and potential hazards immediately
• Maintain a clean and safe work environment
• Operate equipment safely and according to manufacturer specifications

Administrative Support

• Complete work orders and time records accurately and promptly
• Assist with maintaining equipment maintenance logs and service records
• Communicate effectively with supervisors regarding job status and challenges
• Participate in team meetings and training sessions
• Support computerized maintenance management system (CMMS) documentation
• Respond to radio or phone communications promptly

Position Qualifications

• Education: High School Diploma or GED required. Technical or vocational training in HVAC, mechanical systems, or related field preferred.
• Experience: 1-3 years of experience in HVAC, mechanical systems, or related trades preferred. Previous experience in construction, maintenance, or facilities work beneficial. Entry-level candidates with strong mechanical aptitude will be considered. Experience working with hand tools and power tools.
• Licensure/Certification: Valid driver's license with clean driving record required. EPA Section 608 Certification (Universal) preferred or willingness to obtain within 6 months of hire. Additional certifications beneficial but not required.

Required Knowledge, Skills, and Abilities:

• Technical Competencies: Basic understanding of mechanical and electrical systems. Mechanical aptitude and problem-solving skills. Ability to use hand tools, power tools, and basic diagnostic equipment. Basic math skills including fractions, decimals, and measurements. Ability to read and follow technical instructions and procedures. Understanding of HVAC systems and components helpful. Willingness to develop technical skills on the job.
• Professional Competencies: Commitment to Lipscomb University's mission, Christian values, and institutional goals. Strong work ethic with dedication to quality workmanship. Dependable and punctual with excellent attendance record. Ability to take direction and work under supervision. Attention to detail and commitment to completing tasks properly. Strong teamwork skills and collaborative attitude. Professional demeanor and positive attitude. Flexibility and adaptability in changing work environments.
• Communication and Interpersonal Skills: Good written and verbal communication skills. Ability to interact professionally with supervisors, coworkers, students, and faculty. Ability to follow written and verbal instructions. Basic documentation and record-keeping skills. Customer service orientation. Ability to communicate job status and issues clearly.
• Personal Qualities: Reliable and trustworthy. Self-motivated with ability to stay productive. Safety-conscious mindset. Ability to work independently and as part of a team. Problem-solving orientation. Ability to maintain confidentiality. Willingness to work overtime and respond to emergencies.

Working Conditions and Physical Demands

• Working Conditions: Work performed in various indoor and outdoor environments across campus. Exposure to mechanical rooms, rooftops, utility tunnels, crawl spaces, and confined spaces. Work in varying temperatures including extreme heat and cold. Exposure to noise, dust, chemicals, refrigerants, and other HVAC-related materials. Evening, weekend, and holiday work required as needed. Participation in on-call rotation for emergency response situations. Work from elevated platforms, ladders, scaffolding, and aerial lifts. Exposure to inclement weather conditions.
• Physical Demands: Ability to lift and carry up to 50 pounds. Capability to work in confined spaces and awkward positions (kneeling, crawling, reaching overhead, bending, stooping). Manual dexterity for working with tools and small components. Ability to stand, walk, climb, and work for extended periods (8+ hours). Visual acuity for reading gauges, meters, and technical drawings. Ability to distinguish colors for wiring and system identification. Physical stamina for demanding work in challenging environments. Ability to work at heights on ladders and aerial lifts (up to 40+ feet). Tolerance for working in hot, cold, dusty, and uncomfortable conditions. Ability to push, pull, and maneuver heavy equipment.
• Personal Interaction: Daily interaction with HVAC Technicians and other facilities management staff. Regular communication with university personnel, students, and faculty. Interaction with vendors and contractors. Collaboration with other trades including plumbing, electrical, and carpentry. Professional representation of the university at all times. Ability to work respectfully in occupied spaces with minimal disruption.

Supervisory Responsibilities:

• This is a non-supervisory position. The HVAC Helper works under direct supervision of HVAC Technicians and receives guidance from facilities management leadership.

Independent Judgment:

• Performs tasks and duties under direct supervision with limited independent judgment.
• Expected to follow established procedures and seek guidance from supervisors on technical matters.
• May exercise independent judgment on routine tasks after demonstrating competency.

Additional Information:

• The HVAC Helper plays a vital support role in maintaining comfortable and safe learning and living environments for the Lipscomb University community.
• This position requires a strong work ethic, reliability, and commitment to quality service delivery.
• The HVAC Helper must be able to work effectively as part of a team while maintaining productivity and professionalism in diverse and sometimes challenging