Director Photography

Director, Photography – CoStar Group – Richmond, VA Role Overview At CoStar Group, Photography plays a critical role in bringing our products to life on behalf of our customers. Whether visually capturing a state‑of‑the‑art office building, a multifamily community, a neighborhood, or a residential listing, our media helps users navigate our marketplaces to understand real‑estate in a more immersive and meaningful way. Reporting to the VP of Photography, the Director of Photography will lead a team of managers who oversee field photography teams supporting CoStar Group brands, including Homes.com, Apartments.com, LoopNet, and other product lines. This leader will be accountable for operational performance, media quality, and market ownership and will contribute to continued growth of the Photography department to support product adoption and new ways for customers and consumers to experience real‑estate digitally. The role is based in our Richmond VA office. Key Responsibilities Lead, coach, and develop Photography Managers responsible for photographers, ensuring strong execution against operational metrics, appointment deadlines, media quality standards, and customer expectations. Partner with Photography Managers to build high‑performing teams through effective hiring, onboarding, training, performance management, and ongoing coaching. Set clear priorities and action plans based on KPIs, scorecards, client volume, quality trends, and market‑level performance data. Drive consistent execution of company standards across photography, video, drone, Matterport, and other media deliverables while maintaining a strong focus on accuracy, completeness, and brand quality. Identify operational obstacles, resolve escalations, and provide timely guidance to Photography Managers to improve productivity, coverage, service delivery, and team engagement. Develop and execute strategies to grow the Photography department in alignment with business needs, product priorities, customer demand, and new digital real‑estate experiences. Champion process improvement and technology‑enabled workflows, including AI‑enabled tools, to reduce manual effort, increase field capacity, improve consistency, and support scalable media delivery. Collaborate closely with Sales, Product, Research, Logistics, Training, Customer Support, and IT to ensure Photography capabilities support product adoption, customer value, and seamless service delivery. Build scalable onboarding, training, and development programs that strengthen Photography Manager effectiveness and support the continued growth of field photography teams. Basic Qualifications Bachelor’s degree from an accredited, not‑for‑profit university or college; master’s degree preferred. 7+ years of operations leadership experience, including leading managers and large‑scale dispersed teams against deadlines, deliverables, and quality standards. Proven track record driving accountability through managers in a metric‑driven organization, with the ability to translate performance data into clear action plans. Demonstrated ability to operate in a fast‑paced environment with high creative, technical, customer service, and delivery standards. Strong cross‑functional leadership skills with the ability to partner with Sales, Product, Operations, Training, IT, and other stakeholders to deliver business outcomes. Strategic mindset with experience scaling teams, improving workflows, and supporting adoption of products, services, or technology‑enabled customer experiences. Current and valid driver’s license; satisfactory completion of driving record/abstract check before start; driving history must reflect responsible behavior and compliance with traffic laws. What’s in it for you? Comprehensive healthcare coverage: Medical, Vision, Dental, Prescription Drug. Life, legal, and supplementary insurance. Commuter and parking benefits. 401(K) retirement plan with matching contributions. Employee stock purchase plan. Paid time off. Tuition reimbursement. On‑site fitness center and/or reimbursed fitness center membership costs; access to yoga studio, Peloton, personal training, group exercise classes. Access to CoStar Group’s Employee Resource Groups. Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks. Compensation Base Compensation: $150k with performance‑based bonus. We welcome all qualified candidates who are currently eligible to work full‑time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing. #J-18808-Ljbffr Visual Lease