Registered Medical Assistant (MA) - Heart Failure Clinic

Join St. Elizabeth Healthcare

Engage with us for your next career opportunity. Right Here.

At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We're guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.

We invest in you — personally and professionally.

Enjoy:

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules
• Retirement savings with employer match
• Tuition reimbursement and professional development opportunities
• Wellness, mental health, and recognition programs
• Career advancement through mentorship and internal mobility

Job Summary

St. Elizabeth Healthcare is hiring a Registered Medical Assistant (MA) for our Heart Failure Clinic located within the Heart and Vascular Institute. Shift/Hours: Full-Time – 40 hours/week, First Shift. No evenings, weekends, or holidays required! Travel to other NKY clinic sites may be required.

Job Description

The Certified Medical Assistant provides clinical support to the physician and mid-level providers. The Medical Assistant provides instructions to patients as directed by the providers. The Medical Assistant is also responsible for compliance with all OSHA/CLIA and HIPAA Regulations and ensures completion of all duties vital to business operations. The Medical Assistant is a highly visible position that is always responsible for creating a positive impression with patients, family members, and other visitors to the office.

In addition, provide customer-focused service and provide support to patient flow in a unit or department to include:

• Patient registration
• Patient scheduling
• Patient billing
• Pre-certification (collect insurance information; receipt of co-pays or bill payments)
• Medical records retrieval, release, or collection
• Data entry.

Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed. Must demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Qualifications

Education, Credentials, Licenses:

• H.S. Diploma/GED
• Secretarial related courses
• Graduate of accredited medical assisting school
• Successfully completed registration/certification exam

Specialized Knowledge:

• Medical terminology
• Computer fluency/literacy
• Communication skills (verbal and written)
• Maintain patient confidentiality.
• Organization and prioritization skills

Kind and Length of Experience:

• 3 years related experience in a medical office setting including 1) customer service/receptionist/registration, 2) scheduling, 3) filing, 4) telephone etiquette, 5) patient billing and 6) computer service.
• DESIRABLE
• Associate degree or certificate
• Computers and Electronic Medical Records
• Microsoft Office Word, Excel, Outlook
• Experience with electronic medical records software, ie. EPIC
• FLSA Status: Non-Exempt

Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.