Domestic Violence Correctional Case Manager (Richmond CI)

Agency Adult Correction Division COO - OPS - Institutions Operations

Correctional Case Manager (S) Position Number 60057742 Grade NC07

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

Reporting to the Correctional Programs Supervisor, this position is responsible for facilitating a four (4) week curriculum for the Domestic Violence Program to offenders selected to participate in the program. The Domestic Violence Education Program (DVEP) is a four-week education and awareness program. The program is currently located at Richmond CI and Dan River PWF. This program is designed to help male offenders learn to identify the factors that lead to abusive/aggressive behavior patterns and equip them with basic skills designed to break the cycle. Curriculum topics include kinds of domestic violence, the inside‑out principle, domestic violence cycle, self‑control cycle, accountability and responsibility, power and control beliefs, boundaries, and healthy relationships.

In addition to facilitating the Domestic Violence Program, the case managers’ responsibilities include, but are not limited to:

• Screening for eligible offenders, both court mandated and referral.
• Providing the Family Services Administrator and the Population Management staff with a continuous list of participants and a beginning and completion date for the classes.
• Maintaining a caseload of up to 45 offenders.
• Answering offender questions, giving information about classification and sentencing status, corresponding with offender families, and providing supportive counseling.
• Conducting initial assessments of offender’s needs and develop a case plan, monitor for compliance and results and revise as appropriate to meet offender needs and achieve system objectives.
• Assessing offender behavior and developing counseling strategies to achieve desired offender progress.
• Organizing and directing the activities of various rehabilitation programs for offenders.
• Conducting work release and home leave investigations, coordinating community resources, planning and coordinating transition (re-entry) prior to parole or release into the community.
• Making recommendations to the offender classification committees on an offender’s program involvement or custody level change.
• Working with offenders whose problem, needs, and comprehension levels vary greatly.
• Working in all sections of a Medium/Minimum Custody prison facility, which places them in constant contact with offenders.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $37,377 - $65,408

This job posting will close at 11:59 pm, the night before the end date listed above.

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required.

Applicants who possess the following skills are preferred:

• Knowledge of supportive counseling techniques.

Necessary Special Qualifications

MUST be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

To be considered for a Correctional Case Manager position, ALL applicants must:

• Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
• Pass a criminal background check
• Produce a negative drug screening result
• Successfully complete medical and psychological evaluations
• Possess a valid driver’s license

Adverse Weather Reporting: This position is designated as “Mandatory” and must report or stay over during adverse weather events.

This is a full-time position (40 hours per week) with State Benefits.

State Benefits Information

• Health Insurance options
• Retirement Plans
• NCFlex
• Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

Note to Current State Employees: The salary grade for this position is NC07. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.

About Richmond Correctional Institution

Richmond Correctional Institution is located in Hoffman, North Carolina and houses up to 420 male offenders in a medium custody facility.

About the Division of Institutions

The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.

Supplemental Application Information

The North Carolina Department of Adult Correction (NCDAC) uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Applicants may be subject to a criminal background check and drug screen.

Education Equivalency Verification

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at

Veterans’ and National Guard Preference

Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

PREA Requirement

The NCDAC must adhere to the US Department of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape."

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter: Rose Mary Cuevas Email: View email address on click.appcast.io

North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more.

State Application Resources/Frequently Asked Questions Valuing Education and Experience

The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide.

All job postings close at 11:59 pm the night before the End Date on the posting.