Scott Dunn Private - Private Relationship Travel Manager - Dallas, TX

Private Relationship Travel Manager Scott Dunn, part of Flight Centre Travel Group (FCTG), is a luxury travel operator dedicated to creating unforgettable, tailor‑made vacations for our guests. With a global presence and a passion for crafting exceptional experiences, we specialise in curating personalised journeys to the world’s most beautiful destinations. About the Opportunity Scott Dunn Private is an invitation‑only membership delivering exceptional, hyper‑bespoke travel experiences for Ultra‑High‑Net‑Worth individuals. As a Private Travel Relationship Manager, you will take full ownership of a dedicated member portfolio, acting as the trusted advisor for some of the world’s most discerning travellers. This high‑impact, relationship‑led role combines luxury travel expertise, commercial drive, and unparalleled service. You will work closely with a global network of experts to inspire, plan, and deliver extraordinary journeys. Key Responsibilities Own and manage a dedicated portfolio of Scott Dunn Private members, acting as their primary point of contact Prospect, engage, onboard, and retain UHNW members through proactive relationship building Generate demand by inspiring members’ annual travel calendars with standout ideas and itineraries Deliver hyper‑bespoke travel planning from enquiry through to post‑travel follow‑up Identify and execute business development opportunities through networks, referrals, and partnerships Meet and exceed individual performance targets and KPIs while maintaining exceptional service standards Maintain detailed member profiles, preferences, and contact strategies within CRM systems Collaborate with global destination experts to deliver seamless, complex itineraries Identify opportunities to enhance bookings through upgrades, private aviation, and bespoke experiences Act swiftly on feedback or service recovery needs, partnering with Guest Relations where required Participate in familiarisation trips and share product knowledge with colleagues Support marketing initiatives, member events, and brand‑building activities Build personal brand visibility within UHNW circles and relevant industry networks Other duties and tasks as assigned Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive Experience & Qualifications Minimum 5 years’ experience in luxury travel with proven global travel sales success Demonstrated experience managing face‑to‑face relationships with UHNW clients Strong commercial acumen with a sales‑driven mindset and service excellence focus Comprehensive knowledge of global luxury destinations and products Proven ability to meet and exceed performance targets High proficiency in CRM systems with exceptional attention to detail Willingness to work flexible hours and travel domestically and internationally as required Compensation For this position, we anticipate offering an annual salary of $80,000 plus commission/incentive earnings based on achievable targets. The salary is dependent on relevant factors, including experience, geographic location, and job requirements. Location Dallas, TX We are looking for someone who is based in Dallas, TX and willing to travel within the Dallas area regularly to meet members and prospective members. International and domestic travel between offices will be required. Benefits Include Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognised holidays annually. Travel perks/discounts Health & Wellness Programs and Employee Financial Wellness Services National/International Award Nights and Conferences Health benefits including medical, dental, vision, gender‑affirming care, and fertility care Insurance including hospital indemnity, AD&D, critical illness, long‑term and short‑term disability Flexible Spending Accounts Employee Assistance Program 401(k) program with partial match Tuition Reimbursement Program Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions Global career opportunities in a network of brands and businesses *Vacation, personal, and sick time accrual rates will vary based on full‑time or part‑time employee status. Recognised holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state. Equal Employment Opportunity We are an affirmative action and equal opportunity employer committed to providing a barrier‑free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at View email address on click.appcast.io. #J-18808-Ljbffr Flight Centre Travel Group