House Cleaner

Overview Ivory Pines Cleaning was born from a cleaner’s journey. Our mission is to protect the health of cleaners, families, and their pets by using only eco-friendly products while delivering a detailed, caring service. The Role As a House Cleaner you will deliver a consistently calm, detailed and reliable cleaning experience for our clients. You’ll be supported with training, feedback and our Tell Us Your Dreams program to help you reach personal and professional goals. Stability & Professional Growth Stability – Dependable hours so you can count on consistent paychecks. Protecting your health first – We use only eco-friendly, safe cleaning products. Raising the standard in cleaning – We are standard setters, trusted to deliver work we can be proud of. Building a career, not just a job – We invest in growth with training, leadership opportunities and recognition tied to our core values. Compensation Salary and bonuses: Earn up to $25/hr plus bonuses and tips based on experience and performance. Promotion fairness: Equal opportunity workspace with fairness & transparency in promotions across the organization. Pay transparency: Paid bi-weekly on Friday. Schedule Monday – Friday (weekends off) Cleans between 8:00 AM – 6:00 PM Benefits Mileage Reimbursement Flexible Time Off Policy Paid Company-wide Holidays Health, Vision, and Dental Insurance Opportunities for Advancement Work Environment You will work alongside a lead who sets the pace, supports you, and ensures every job flows smoothly. The lead will guide you through our processes, help with training, and clarify expectations. You have the structure, teamwork, and support to succeed, gaining more responsibility at your own pace and opportunities to advance into senior or lead roles. Tell Us Your Dreams Program We give you a space to share personal or professional goals and have them heard and supported. Each month we listen, plan, and collaborate to create a path forward, giving you tools and encouragement for progress. Culture & Core Values Unimpeachable Character – Be professional, respectful, empathetic, and positive, building trust and long-lasting relationships. Standard Setters – Reliable, precise, punctual and attention to detail, raising the bar to excellence. Extreme Ownership – Take full responsibility, no excuses, see challenges as yours to solve and hold yourself accountable. Responsibilities Perform high-quality, detailed cleaning tasks ensuring nothing is overlooked and every space meets our standards. Arrive on time, manage your schedule and complete jobs within expected timeframes. Communicate politely and professionally with clients. Identify and communicate any issues or improvement opportunities, taking ownership of solutions. Participate in training, feedback sessions and our Tell Us Your Dreams program to support growth. Follow safety protocols to protect yourself, teammates, and client environment. Results Client Satisfaction – Clients consistently rate work 4.8+/5 and request service again. Reliability – Jobs completed on time, with less than 2% requiring reclean. Consistency – Every clean meets the Standard Setter benchmark without supervision. Trust & Professionalism – Zero incidents of client complaints regarding respect, safety, or demeanor. Ownership – Issues resolved proactively, feedback implemented quickly. Growth & Improvement – Continuous skill and performance improvement month over month. What We Look For – Must-Haves Valid driver’s license and ability to commute reliably to jobs in and around Raleigh, NC. 1 year experience in professional cleaning. Physical ability to perform cleaning duties (standing, bending, lifting up to 30 lbs). Legal authorization to work in the U.S. Willingness to undergo a background check in line with company policy. Nice-to-Haves Professional experience in house cleaning. Familiarity with eco-friendly or non-toxic cleaning products. Bi-lingual (English & Spanish). We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. #J-18808-Ljbffr