OTB Lead

Job Title OTB Lead Location Chalmette, LA, US, 70043 Pay Range $14.00-$16.00 per hour Overview The OTB Lead will be responsible for supervising the OTB operations, ensuring compliance, customer satisfaction, and smooth day‑to‑day activities. This role oversees hourly staff, equipment maintenance, cash handling, marketing promotion, and safety procedures. Responsibilities Handles all aspects of customer relations Directs, schedules and supervises all hourly staff Ensures on a daily basis that all equipment within the facility is in working order and arranges repair and/or preventive maintenance Posts daily programs and results (video poker and pari‑mutuels) Ensures compliance of all operational procedures and personnel policies Assists in executing marketing promotions at the facility Accurately counts, balances and prepares shipments of large amounts of cash Interfaces with facility manager, promoting a harmonious relationship Assists with facility safety and security; food safety and emergency procedures Recruits for hourly positions and recommends hiring of qualified candidates Trains, coaches and motivates hourly staff and recommends promotion, transfer, firing or other decisions that affect the terms and conditions of employment Performs other related duties, as assigned Required Skills & Abilities Minimum age of 21 years Must be able to obtain a 3610 and Racing License from the Louisiana Racing Commission Knowledge of principles and processes for providing customer service Strong supervisory and communication skills Education & Experience Experience in casino or gaming operations is preferred. Demonstrated ability to perform each essential duty satisfactorily is required. Physical Requirements & Working Conditions Work involves lifting, walking, talking, hearing, bending, stooping, and climbing. Must be able to lift and carry up to 50 pounds. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. #J-18808-Ljbffr Fair Grounds Race Course & Slots