Senior Client Success Manager
Virtual Vocations Inc
Owning the end-to-end success of a portfolio of strategic programmatic accounts, the full-time Senior Client Success Manager will manage live campaigns, lead client communications, and drive performance, retention, and growth in a remote capacity based in Chicago, Illinois. Key responsibilities Manage 10+ active programmatic campaigns across multiple accounts, ensuring successful execution and optimization Lead client communications, including status calls and quarterly business reviews, while providing insights and recommendations Collaborate with Operations to ensure campaign setup aligns with strategy and deliver client-ready reporting in partnership with Analytics Required qualifications 3+ years of experience in programmatic advertising, digital media, or ad-tech within Client Success or Account Management roles Hands-on DSP experience, including campaign setup, optimization, and reporting Proven ability to manage multiple live campaigns and client relationships independently Strong communication skills for leading client and executive-level conversations High attention to detail and strong analytical skills, particularly with Excel and performance reporting
Vacancy posted 4 days ago
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