Concierge

Concierge PositionAt RPM, we're in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.Position SummaryThe Concierge provides excellent customer services to all residents, prospective residents, guests, and vendors. The Concierge is the face of the property and promotes a sense of community while organizing, coordinating, and implementing various resident services and programs.ResponsibilitiesWelcoming residents, prospective residents, after hours package pickup, addressing resident inquiries and concerns, updating communication logs on active buildings etcProvide resources to our customers and an open and welcoming environment for our residents, customers, vendors, and neighborsAcquire a broad knowledge of the community and the surrounding areaMarketing the propertyMaintain positive relationships with the residents to ensure that communication between residents and community representative is open and effectiveAssist with resident events and initiativesSocial Media posting, Blogging, and Internet PresenceWork as part of the site team to ensure that each event is a sociable and pleasurable environmentEnsure that the Community Amenities area has proper inventoryProactive communication with the Management for issues or concernsMaintain work area to an appropriate level of presentationEducation and ExperienceAbility to work a flexible schedule, including evenings and weekendsExcellent follow up skills via email and phoneYardi experience a plusExperience with Microsoft Office Suite including Word and ExcelQualificationsPhysical Requirements:May be required to sit or stand for extended periods of timeMust be able to read documents, computer screens and dataMust be able to hear and understand verbal communications in person and over the phone or computerMay occasionally be required to lift or carry items such as files or office supplies weighing up to 15 poundsMust be able to operate a computer, keyboard, mouse and other office equipmentWork Environment:The office is an open setting which may include bright lights, constant noises and distractionsCompany InformationJoin RPM Living and experience exceptional benefits designed to enhance your life.Weekly pay for all associates working onsite at an apartment communityComprehensive healthcare coverage available for all full-time, regular associatesEmployer-paid employee assistance, mental health, and wellness programsAncillary benefits including critical illness, hospital indemnity, and accident insurance401(k) with robust company matchOpportunities for professional development, career growth, and role-based learning plansDiversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)Paid time off plus floating holidays and volunteer daysDiscounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver's license is preferred; candidates without a license will be provided a liability waiver.RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.RPM Living is an Equal Opportunity Employer.If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.