Oracle Simphony - Technical Solution Architect (GTM)

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About the Job You're Considering

Capgemini is seeking a highly experienced Senior Director - Simphony Technical Architect to lead the architecture, design, integration, and enterprise deployment of Oracle Simphony solutions across large-scale, multi-unit restaurant and food service environments.

This executive-level leadership role will serve as the strategic technology authority for Simphony platforms, driving solution architecture, enterprise integrations, digital transformation initiatives, and modernization efforts across restaurant operations. The ideal candidate will combine deep technical expertise in Oracle Simphony with strong business acumen, executive stakeholder management, and large-scale program leadership experience. Working closely with Operations, Technology, Finance, Supply Chain, Digital, Product, and Executive Leadership teams, this individual will define future-state architecture, establish technical standards, drive platform innovation, and ensure scalable, secure, and high-performing solutions that support business growth and operational excellence.

This role requires a leader who combines deep Oracle Simphony technical expertise with executive-level consulting, solution architecture, and business development (GTM) capabilities. The ideal candidate will serve as both a technology strategist and trusted client advisor, helping organizations modernize restaurant technology ecosystems while supporting Capgemini's growth objectives through solution innovation, strategic pursuits, and executive engagement.

The successful candidate will lead enterprise architecture decisions spanning Simphony POS, Inventory, Menu Management, Loyalty, Digital Ordering, Oracle Fusion ERP, Oracle Retail, Data & Analytics platforms, and cloud-based integration ecosystems. This role will play a critical part in defining the restaurant technology roadmap and supporting strategic transformation initiatives across the organization.

Your Role

• Serve as the technical authority and strategic architect for Oracle Simphony solutions across global restaurant operations.
• Define and lead the overall Simphony architecture strategy, technical roadmap, integration framework, and modernization initiatives.
• Drive technical design and deployment of Simphony POS, Inventory Management, Menu Management, Loyalty, Digital Commerce, and Back-of-House (BOH) capabilities.
• Lead architecture decisions related to Oracle Fusion ERP, Oracle Retail, Data Platforms, Cloud Services, and enterprise integrations.
• Establish enterprise standards, governance models, architectural patterns, and best practices for Simphony implementations.
• Partner with executive stakeholders to align restaurant technology investments with long-term business objectives.
• Lead large-scale transformation programs, global rollouts, platform migrations, and modernization initiatives.
• Architect scalable integrations between Simphony and enterprise applications, leveraging APIs, middleware platforms, and cloud-native technologies.
• Provide technical leadership across architecture reviews, solution design workshops, vendor engagements, and technology strategy sessions.
• Guide cross-functional teams through technical delivery, deployment planning, testing strategies, release management, and production readiness activities.
• Drive improvements in system performance, scalability, security, resilience, and operational efficiency.
• Identify emerging technologies, industry trends, and innovation opportunities that enhance restaurant technology capabilities.
• Mentor architects, consultants, engineers, and technical leaders while fostering a culture of innovation and technical excellence.
• Support executive communications, technology governance reviews, investment planning, and strategic decision-making processes.
• Supporting business development, solutioning, and pre-sales activities for large-scale technology transformation programs.
• Engage with C-suite executives and business stakeholders as a trusted advisor on technology strategy, digital transformation, and operational modernization.
• Leading technical responses for RFPs, RFIs, proposals, architecture assessments, and strategic consulting engagements.

Your Skills and Experience

• Bachelor's Degree in Information Technology, Computer Science, Engineering, Business, or a related field; Master's Degree preferred.
• 8 + years of enterprise technology experience, including 10+ years leading Oracle MICROS Simphony architecture, implementation, and large-scale deployment initiatives within restaurant, hospitality, QSR, or food service organizations.
• Deep expertise across Simphony POS, Inventory Management, Menu Management, Loyalty, Digital Ordering, Kitchen Operations, and Back-of-House (BOH) technologies.
• Proven experience architecting and modernizing enterprise restaurant technology ecosystems supporting large multi-unit and global organizations.
• Expert-level knowledge of Oracle MICROS Simphony architecture, deployment models, integrations, and enterprise scalability.
• Extensive experience integrating Simphony with Oracle Fusion ERP, Oracle Retail, inventory and supply chain platforms, analytics solutions, digital commerce platforms, loyalty systems, payment technologies, and third-party restaurant applications.
• Strong experience designing API-first architectures and enterprise integrations utilizing Oracle Integration Cloud (OIC), MuleSoft, Boomi, or similar middleware technologies.
• Solid understanding of restaurant operations, inventory management, recipe costing, customer engagement, menu lifecycle management, and operational reporting.
• Experience with cloud platforms including Azure, AWS, and hybrid enterprise environments.
• Demonstrated success leading global architecture teams, enterprise transformation programs, and large-scale technology modernization initiatives.
• Proven ability to influence executive stakeholders, drive technology strategy, define architecture standards, and align technology investments with business objectives.
• Strong communication, stakeholder management, governance, risk management, and vendor management experience.
• Experience supporting enterprise reporting, analytics, operational intelligence, and data governance initiatives.
• Oracle MICROS Simphony certifications preferred.
• Oracle Fusion ERP and Oracle Retail experience strongly preferred.
• Pre-sales & GTM experience- Leading technical responses for RFPs, RFIs, proposals, architecture assessments, and strategic consulting engagements.- Leading GTM strategies, account growth, executive stakeholder management, and complex deal pursuits

The base compensation range for this role in the posted location is $ 23,750 - $282,000

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: 

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect.  We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

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Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.