PM Host/Server Assistant

As Front Line Restaurant Staff, you would be trained for both Host/Hosting as well as Server Assistant. Depending on the position you are working you will be responsible for welcoming guests and escorting them to their seats for dining and/or for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Welcome guests and ascertain their dining needs
• Seat guests and manage the seating chart
• Monitor restaurant activity to determine seating and dining flow
• Perform opening and closing duties, as needed
• Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Ensure knowledge of menu
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships
• Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
• Ensure tableware is in good and working condition and report any defects for repair
• Stock, maintain and clean designated food station(s)
• Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
• Retrieve and transport dirty tableware to dishwashing area
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner

What are we looking for?

A Front Line Restaurant staff member is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on own or in teams

What we offer

• Free meal per shift
• Hilton Hotels travel discount program
• Benefits (vary for full time and part time)
• Employee and guest focused environment

Qualifications

1 year customer service experience preferred

Open schedule availability, must be available weekends