ServiceNow Developer

ServiceNow Developer

We are seeking an experienced professional to join our client's team in a ServiceNow Developer role. In this position, you will play a key role in implementing, configuring, and maintaining the ServiceNow platform, driving business process automation, and delivering seamless IT services management solutions to improve efficiency across various business functions.

Key Responsibilities:

• Participate in the full ServiceNow implementation lifecycle, including requirement gathering, solution design, configuration, testing, and deployment.
• Design and configure ServiceNow modules such as ITSM (IT Service Management), ITAM (IT Asset Management), and others based on business needs.
• Develop integrations between ServiceNow and other enterprise systems using REST, SOAP, and other relevant technologies.
• Implement workflows, business rules, and automation to streamline processes and improve user experience.
• Work closely with IT teams, business stakeholders, and other ServiceNow professionals to align solutions with organizational goals.
• Provide post-implementation support, troubleshooting, and maintenance of the ServiceNow platform.
• Create and maintain comprehensive documentation for processes, configurations, and solutions.
• Ensure that best practices and ITIL frameworks are followed.
• Assist with upgrades, patches, and new releases to ensure platform stability and enhancement of functionality.
• Provide training and support to end users.

Important Details – Interview Process: Microsoft teams. Video and audio on. AI Assistance is prohibited. One round. Interviews will be held on the 9th and 10th of September. Working location: Candidate must be a current WI resident. No relocation allowed. 100% remote within the State of Wisconsin. However, the contractor must be able to come into the Madison office as needed (1 – 2 times per quarter). The entire team operates remotely, with communication conducted primarily through Microsoft Teams chat and virtual meetings.

Requirements & Skills:

• Certifications: Preferred credentials include ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD).
• Education: Bachelor's degree in computer science, math, engineering, information systems, or a related field.
• Experience: Requires six to nine years. Experience with Agile development methodologies. Proven problem-solving and analytical abilities. Understanding of development operations (DevOps). Understanding of software security. Fluency in various programming languages such as JavaScript, HTML 5, CSS, and Glide scripting and SQL. Training in software engineering. Knowledge of data structures and algorithms. Proficiency with ServiceNow development, such as scripting, workflows, and integrations. Proven ability to create ServiceNow Business Rules, and UI Policies. Knowledge of IT Service Management (ITSM) Implementation. Experience with Flow Designer and Service Portal. Demonstrated expertise in at least two SNOW modules (e.g. ITSM, ITAM, CSM, etc.). Expertise with REST/SOAP APIs. Meticulous attention to detail and strong sense of desire to deliver high-quality work products. Strong collaboration skills, including the ability to gather requirements from internal and external stakeholders. Ability to work independently and collaborate as part of a team. Excellent written and verbal communication skills.

Benefits:

• Hourly rate for 1099: $81.00
• Hourly rate for W2: $58.00
• Full-Time W2 employees may receive the following benefits: Health and Dental Insurance, Life Insurance, Short/Long Term Disability Insurance, Simple IRA, Referral Bonus, Employee Assistance Program.

Keystone Consulting, Inc. is an equal opportunity employer and is following Wisconsin's Contract Compliance law. U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Keystone Consulting, Inc. participates in E-Verify.